Device Support Assistant

About Arctiq:

Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure, and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

Overview:

Arctiq is growing, and we are looking for a Device Support Assistant. If you're an ambitious, sharp-minded professional eager to advance your career, this opportunity might be the perfect fit for you! 

We are seeking a reliable and student-friendly individual to support the intake, distribution, and documentation of Chromebooks and related technology assets at the high school level. This role is well-suited for someone who enjoys working with youth, is organized, and can follow simple processes in a fast-paced but supportive school environment.

This Role is onsite daily: Monday-Friday 6 hours per day, 10-month contract (school year)

Role Responsibilities:

• Document and track the intake and distribution of Chromebooks and related equipment


• Assist with issuing and collecting devices from students


• Accurately record serial numbers, assignments, and returns


• Support basic inventory organization and labeling


• Communicate clearly and positively with students and staff


• Follow established procedures for device handling and documentation


• Report missing, damaged, or malfunctioning devices to the appropriate staff


• Maintain a clean and organized work area
  

What will you bring to the role? and how will you stand out?

• Comfortable interacting with high school–aged students in a respectful and approachable manner


• Strong attention to detail and basic data entry skills


• Ability to follow simple processes and instructions consistently


• Dependable, punctual, and organized


• Basic computer skills (email, spreadsheets, or inventory systems)


• No advanced technical experience required
  

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.