Direct Wage - Student Success Technician

Special Instructions

Dear Applicant,

The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following:

• Social Security Number
• Date of Birth
• Age
• Citizenship Status
• Gender
• Ethnicity/Race
• Marital Status
• Applicant Photos
   

* A redaction guide can be found by clicking here.

Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission.

Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).

Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members

Job Description

General Statement of Job

The Student Success Technician is responsible for assisting the Coordinator in case management and career development services for students participating in grant programs. Assists the Coordinator with the development, coordination, and implementation of student support services and activities to improve student success, retention, course completion and graduation.

Specific Duties and Responsibilities

Essential Functions:

• Assists in student orientations and student assessments.

• Assists in transitioning students from Continuing Education to career development services.

• Assists in maintaining contact with students with excessive absences in their classes.

• Refers absentee students to instructors, counselors, case workers, or Centers for Learning Excellence.

• Assists students with employment opportunities.

• Assists in coordinating work experiences and field trips for students.

• Assists in tracking and reporting data to supervisor regarding number of group trainings, job placement, training completion, successes of students after program completion and other data needed.

• Assists in planning, overseeing, and assisting in the development of orientations for grant programs.

• Assists in distributing program information and coordinating all aspects of grant programs. Performs other duties as assigned.

Required Education and Experience

To qualify, one of the following must be met:

• Associate’s Degree; Bachelor’s Degree preferred

At least two (2) years of experience in advising, counseling or teaching in a community college; knowledge of Continuing Education programs, preferred. Case management experience in career counseling, preferred.

Required Knowledge, Skills and Abilities

• Excellent oral, written, presentation, and interpersonal communication skills.

• Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.

• Sensitivity to all confidentiality of students and college issues.

• Ability to travel throughout the College district and community settings as required.

• Demonstrated ability to interact effectively with a diverse, multi-cultural college population.

• Demonstrated commitment to achieving the vision and mission of South Texas College. 

• Ability to establish and maintain effective working relationships with prospective students, college and high school faculty, staff and the public commitment to a team building approach.

• Ability to work evenings and/or weekends as needed; willing to travel throughout the college district.

• Ability to write routine reports and correspondence.

• Ability to effectively present information and respond to questions from groups of students, faculty, staff, and the general public.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Checks, Certificates, Licenses, and Registrations

Security Sensitive position: all applicants are subject to a criminal background check under South Texas College policy. Must have or qualify for a valid Texas driver's license and proof of liability insurance. Must have a valid Texas driver's license and proof of liability insurance.

Physical Requirements

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

• Picking, holding, or otherwise working, primarily with the whole hand.

• Ability to receive detailed information through oral communication, and to make the discrimination in sound.

• Ability to make rational decisions through sound logic and deductive processes.

• Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.

• Substantial movements (motions) of the wrist, hands, and/or fingers.

• Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

• Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.

• Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.

• Mobility to accomplish tasks, particularly for long distances or moving from one work site to another.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job

Minimum Compensation

Desired Start Date

Posting Close Date (No Close Date if Blank)