Coleman Information Technology Group, Inc. in Walnut Creek, Ca. is looking for two part-time Dispatcher to join our team. This is a great opportunity for the right person to provide basic support to our customers and our IT team. The person in this position reports directly to our Operations Manager.
Shift
Varies Monday - Friday
Other requirements for this position are high energy, positivity, patience, dedication, excellent work ethic, persistence, follow-up, effective utilization of provided resources and unbeatable customer service. The candidate must be highly motivated, well organized, and a self-starter with the ability to multitask, solve problems, and work independently with minimal supervision. Strong communications skills (verbally and written) and the ability to interact well with all types of people/personalities is a must.
*Reliability is key. Previous business references will be checked and the first discussion had will refer to reliability.
Job duties include utilizing our service-specific tools and collaborate with other staff and vendor support resources.
Responsibilities:
· Answering and managing multiple phone lines (call center experience preferred)
· Calendaring
· Scanning
· Customer follow-ups
Qualifications:
· High School diploma
· Excel
· Word
· Outlook
· Internet
· Patience and willingness to learn new programs
Compensation:
· $22/Hour (not flexible)
Experience:
- Microsoft Office: 1 year (Required)
- Customer Service: 2 years (Required)
Ergonomic Workspace:
Company's website:
- https://www.colemanitg.com/
Work Remotely:
About Us
Our Relationships
The role of the corporate IT department is to create complexity and then manage the complexity that’s been created. At Coleman Information Technology Group, we believe this approach simply does not work for small business.
Our approach in managing the technology needs of small businesses is one of responsible and safe simplification and standardization. We know that small business must squeeze every drop out of each technology support dollar spent. We typically help our customers as their outsourced IT department and contract Chief Information Officer, providing an outstanding level of service.
We strategize with management and work with customers to help them be more knowledgeable and self-reliant through education, onsite support and responsible simplification. Our clients range from large medical practices with complex digital file storage to small retail businesses with multiple workstations.
We specialize in linking home, travel and office technology and can help with cell phones, office phone networks, wiring and more.
Salary :
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