ECRS Specialist, IT Associate

“There are no strangers here, only friends we have yet to meet.” — Frank Oakes
 

We are seeking a tech-savvy and detail-oriented ECRS Specialist, IT Associate to support POS systems, back-office operations, and store technology. This role is responsible for managing ECRS Catapult, troubleshooting hardware and software issues, supporting associates, and ensuring smooth daily system operations in a fast-paced retail environment. 

Why Join Us?

• Career  Growth: Start as an apprentice and grow into a skilled floral professional. Your development matters to us—we invest in your success.
• Employee Discounts: Enjoy exclusive discounts on our delicious organic food, including dining and groceries.
• Community   & Culture: Be part of a welcoming, supportive family that values diversity, collaboration, and personal growth.
• Work-Life Balance: We offer paid vacation time so you can rest, recharge, and take care of what matters most.
• Referral  Rewards: Know someone talented? Refer them and earn rewards for helping our team grow.

Join the IT Team at Seed to Table – Now Hiring an ECRS Specialist! 

Key Responsibilities:

• Support and maintain ECRS POS systems and Catapult Back Office
• Create and submit Worksheets, Dynamic Promotions, labels, and reports in Catapult
• Add, update, and manage items within the POS system
• Troubleshoot hardware and software issues including printers, registers, scanners, and card readers
• Respond promptly to service requests and technical issues from associates
• Train and support team members on POS systems and related technology
• Create and update store sig
  nage using Adobe Illustrator
• Test equipment functionality and ensure system accuracy
• Follow established IT processes, procedures, and timelines

Qualifications:

• Experience with ECRS POS systems and Catapult Back Office preferred
• Proficiency in MS Office, especially Excel
• Basic knowledge of databases and POS system principles
• Strong technical troubleshooting skills
• Detail-oriented with strong organizational and prioritization abilities
• Ability to communicate clearly and follow established processes
• Proficiency in English
• Reliable transportation and flexible availability, including weekends
• Must be 18 years of age or older and able to work full-time (up to 40 hours per week)

Physical Requirements:

• Ability to stand and/or walk for the duration of a scheduled shift
• Frequent bending, twisting, reaching, pushing, and pulling
• Ability to lift and/or move objects up to 25 lbs., and occasionally up to 50 lbs.
• Ability to work around store equipment, hardware, and workstations
• Ability to use ladders and step ladders as needed
• Ability to work in environments with moderate dust and cleaning agents
• Ability to work with a variety of fresh, dried, and processed products without allergic reactions
• Ability to occasionally work in tight spaces, including under counters or desks

How to Apply:

Ready to bring your culinary passion to life? Apply now on our Careers page and become a key part of the Seed to Table Family!

Stay Connected:

Follow us on social media for updates on our latest news and job openings:

• Seed to Table TikTok
• Seed to Table Facebook
• Seed to Table Instagram
• Seed to Table LinkedIn
• Seed to Table YouTube
• Seed to Table Website

Equal Opportunity Statement: Seed to Table is an equal opportunity employer, welcoming candidates from all backgrounds. We are committed to fostering a diverse and inclusive workplace where everyone can thrive.