Education & Family Services Coordinator

Location: Chandler, AZ (In-Office – 3 Days/Week)
Employment Type: Part-Time (24 Hours/Week)
Pay Range: $22–$24/hour (based on experience)
Reports To: Director of HCBS and Billing Operations

About The SPEAK Center
At The SPEAK Center for Language and Learning, we believe therapy should be accessible to all—and it starts at home. We provide culturally competent, family-centered services tailored to each child's needs. Our team offers bilingual speech therapy, autism support, and both school-based and HCBS services.

We’re committed to breaking language and access barriers while building a diverse, mission-driven team that grows with us.

We are seeking a dedicated and highly organized Education & Family Services Coordinator to join our operations team. In this part-time role (24 hours/week), you will work closely with leadership and therapists to support both school-based and home & community-based (HCBS) services. You’ll help streamline communication, support documentation compliance, coordinate hiring and onboarding, and ensure services are delivered efficiently and effectively.

This is an in-office position (3 days per week) with opportunities for growth within the organization as we expand.

• Check in with the Admin/Support Team via Google Chat
  
• Allocate assessments using Q-Global
  
• Communicate with therapists and support school contract needs (e.g., KUSD and MUSD)
  
• Approve therapist time logs in MyHours
  
• Follow up with team members and collaborate with families and staff
  
• Support clinic and school operational efficiency improvements
  
• Attend check-in meetings with the Director of HCBS and Billing Operations
  
• Prepare for and participate in Weekly Admin Meetings
  
• Track and enter performance metrics in Simple KPI
  
• Monitor therapist documentation and follow up on outstanding DSCTOP notes
  
• Review and approve therapist timesheets for payroll (15th & 31st)
  
• Submit expense reports via ZoHo
  
• Enter monthly KPIs into Simple KPI
  
• Attend monthly Culture Committee meetings
  
• Send invoices and activity logs to school districts via MyHours
  
• Post internal updates and reminders on Workplace
  
• Share resources and create team shout-outs using Canva
  
• Conduct audits of therapist credentials, billing, and SLPA/COTA supervision
  
• Support recruitment and onboarding for school and HCBS providers
  
• Attend TSC-hosted events and strategic planning meetings
  
• Conduct individual check-ins with school team members
  
• Help plan and attend company events (Holiday Party, Anniversary, Friendsgiving)
  
• Reach out to school districts to assess service needs for the upcoming year
  
• Participate in hiring events (ASHA, ArSHA, TSHA, and local university career fairs)

• Onboard and offboard school and HCBS therapists
  
• Conduct 90-day check-ins with school therapists and HCBS providers
  
• Maintain and update member and provider profiles
  
• Coordinate bilingual evaluations
  
• Create departmental SOPs and documentation
  
• Screen applicants and conduct phone interviews for HCBS roles
  
• Support updates to service goals based on PCSP changes
  
• Design visual content and internal flyers using Canva

• Strong verbal and written communication skills
  
• Exceptional follow-up, organization, and task management
  
• Experience with hiring, onboarding, and compliance in therapy or healthcare settings
  
• Familiarity with school contracts, RFPs, and provider supervision
  
• Proficiency in Google Workspace, Q-Global, MyHours, ZoHo, Canva, BreezyHR, and Simple KPI
  
• A positive, team-first attitude and willingness to adapt to the needs of a growing organization
  
  

• A chance to work in a mission-driven, family-focused organizatio
  
• Culturally competent, bilingual, and inclusive team environment
  
• Ongoing opportunities for personal and professional growth
  
• Contribute to breaking barriers in access to care for children and families
  
• Play a key role in a team that values collaboration, communication, and compassion

If you’re ready to grow with a company that believes therapy should start at home and be accessible to all, we’d love to hear from you.