The Registered Nurse – EHR Education & Clinical Systems Specialist serves as a clinical expert and liaison between psychiatric healthcare providers and information technology teams. This role is responsible for educating, training, optimizing, and supporting Electronic Health Record (EHR) systems to enhance clinical workflows, regulatory compliance, patient safety, and quality of care in a behavioral and psychiatric healthcare setting.
The RN leverages clinical knowledge, informatics expertise, and adult-learning principles to support system implementation, upgrades, optimization initiatives, and ongoing staff competency.
Key Responsibilities
EHR Education & Training
Design, develop, and deliver EHR training programs for psychiatric clinicians, nursing staff, and allied health professionals
Create and maintain training materials, job aids, workflows, and documentation specific to behavioral health and psychiatric care
Conduct onboarding, refresher, and role-based EHR training sessions (in-person, virtual, and hybrid)
Assess staff competency and provide targeted remediation or advanced training as needed
Clinical Systems Development & Optimization
Collaborate with clinical leadership, IT, and vendors to design, configure, and optimize EHR workflows aligned with psychiatric clinical practices
Translate clinical requirements into system build specifications and enhancements
Participate in system testing, validation, upgrades, and new module implementations
Identify opportunities to improve documentation efficiency, clinical decision support, and data accuracy
Clinical Informatics & Workflow Integration
Serve as a clinical subject matter expert for psychiatric documentation, assessments, medication management, and regulatory standards
Analyze current workflows and recommend improvements to enhance clinical efficiency and patient outcomes
Support interoperability, reporting, and data integrity initiatives
Compliance, Quality & Safety
Ensure EHR use aligns with regulatory requirements (e.g., HIPAA, Joint Commission, CMS, state behavioral health regulations)
Promote best practices for documentation, patient privacy, and data security
Support quality improvement initiatives and performance metrics through effective EHR utilization
Support & Troubleshooting
Provide ongoing EHR support to clinical staff, acting as a first-line clinical resource
Troubleshoot workflow or documentation issues and escalate technical concerns appropriately
Serve as a change champion during system updates and organizational initiatives
Required Qualifications
Active Registered Nurse (RN) license in good standing
Bachelor of Science in Nursing (BSN) required; MSN or informatics-related degree preferred
Minimum of 3–5 years of clinical nursing experience, preferably in psychiatric or behavioral health settings
Demonstrated experience with EHR systems (e.g., Epic, Cerner, Meditech, or behavioral health-specific platforms)
Strong understanding of psychiatric clinical workflows, documentation, and regulatory requirements
Preferred Qualifications
Certification in Nursing Informatics (RN-BC) or Clinical Informatics (preferred)
Experience in EHR implementation, optimization, or clinical informatics roles
Training or experience in adult education, curriculum development, or change management
Familiarity with behavioral health billing, coding, and reporting requirements
Skills & Competencies
Strong communication and teaching skills
Ability to translate complex technical concepts into user-friendly training
Excellent analytical and problem-solving abilities
Collaborative mindset with strong interdisciplinary teamwork skills
Detail-oriented with a focus on quality and patient safety
Comfortable working in fast-paced, evolving healthcare environments
Work Environment & Physical Requirements
Primarily office and clinical environment with potential for remote or hybrid work
Occasional travel between clinical sites may be required
Ability to sit, stand, and work at a computer for extended periods
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