ER Admissions Clerk - PRN - Varying Shifts

Job Summary

The ER Admissions Clerk is a member of the Business Office who primarily performs various registration, receptionist, housekeeping, and communication duties in the Emergency Department.

Duties and Responsibilities

• Register all patients presenting to MMH.
• Admit, discharge, and transfer all outpatients/inpatients that come through MMH.
• Take completed ER admissions to the Medical Records Office and other applicable departments.
• Collect payment from patients and reconcile daily cash sheets.
• Ensure the ER admitting office is covered at all times, except in the case of a hospital emergency.
• Answer, transcribe, and relay all information from the ambulance phone in the ER.
• Update "On Call" schedule daily.
• Look over all charts and check for accuracy.
• Call overhead CODES as necessary.
• Keep adequate supply of all forms required in the ER.
• Ensure HIPPA and patient confidentiality.
• Answer the phone and transfer call as needed.
• Maintain professional demeanor at all times.
• Verifying insurance, demographics, and accuracy of all information provided.
• Record information as required in proper format and on applicable forms.
• Ensure compliance for all government programs.
• Ability to understand ER patient priority.
• Provide information to other departments as required.
• Assist with housekeeping in the emergency department as needed.
• Actively engage in quality improvement activities.
• Perform other job duties as assigned.

Minimum Requirements

• High School Diploma or equivalent.
• 3 months experience in a healthcare setting.
• Ability to pass background check.

Preferred Requirements

• 2 years of experience in a healthcare setting.
• BLS Certification.
• Medical terminology.

Skills/Competencies

• Self-disciplined and self-motivated to complete required job duties in a timely and accurate manner to ensure efficient clinical flow.
• Possess a preference for performing services that will benefit and help people.
• Possess the social and verbal ability to understand directions and to be communicative with the physician, patient and co-workers.
• Possess the ability to deal tactfully and effectively with patients (and their families), co-workers, hospital staff and the physician.
• Ability to accurately handle money and count change back to patient.

Physical Requirements

Perceive the nature of sounds by the ear, express or exchange ideas by means of spoken word, perceive characteristics of objects through the eyes, extend arms and hands in any direction, seize, hold, grasp, turn, or otherwise work with hands, pick, pinch, or otherwise work with fingers, perceive such attributes of objects or materials as size, shape, temperature, or texture; and stoop, kneel, crouch, and crawl. Must be able to lift 25 pounds maximum with frequent lifting, carrying pushing, and pulling of objects weighing up to 10 pounds. Continuous sitting. Must be able to identify, match, and distinguish colors.