Farm Store Associate

Job Summary:

The Seven Sons on-farm store exists for the purpose of providing our loyal patrons with a fun and convenient local point of purchase. Our store also serves a place where new first-time customers can discover and learn more about our farm’s mission and product offerings.

Areas of Effectiveness:

As a Retail Store Representative you will be expected to produce the following results:

• Ensure that each visitor leaves our farm feeling welcomed, appreciated, informed as well as a sense of community and connection to our farm.

• Ensure that a service culture is exemplified and maintained among yourself and all team members.

Effectiveness of job performance will be monitored and measured by:

• Feedback from customers and visitors (phone calls, emails, reviews/ratings, etc…)

• Customer retention as well as sales and revenue performance

Duties & Responsibilities:

• Monitor, order, receive and restock product inventory and supplies.

• Operate POS checkout system.

• Assist and facilitate with online ordering and order pickup.

• Assist with any needed administration and customer service tasks related to the store and business actives at Seven Sons.

• Cleaning, organizing and maintenance of store merchandising and office areas.

• Special projects during ‘slow’ days/seasons, (labeling, date checks, organizational tasks, signage, etc.).

NOTE: Store operations and customer assistance is the main priority and admin duties should be tackled strategically during “downtime”.

• Assist with quarterly inventory count (a couple hours during the evening once per quarter).

Requirements:

• Alignment with core company values.

• Strong written/verbal communications skills & track record of being a friendly person.

• Proficient technical skills.

• Proficient problem-solving skills and ability to use deductive reasoning.

• Willingness to report to management.

• Willingness to take responsibility for work performed, oversights, and areas of improvement.

• Ability to follow written and verbal instructions.

• A learning spirit and ability to multi-task, prioritize and manage time effectively.

• Completion of prerequisite training material.

• Past retail store and customer service experience, (preferred, but not required).

• Ability to work well in a team oriented setting.

Expected Hours:

• Hours: Appox.18 per week. ( Monday, Wednesday 9am-5pm, Rotate Tuesday (9am-5pm) and every 3rd Saturday (2pm-6pm)

• Store operating hours: 09:00 AM - 6:00 PM. (Mon-Sat).

NOTE: Hours and work days may vary slightly depending on the season.

Work Location:

15700 Aboite Rd.

Roanoke, IN 46783

Compensation

• $16 per hour (based on level of experience)

• $167 monthly food credit ($2000 per year)

• Value Sharing Bonus Program