Description

POSITION SUMMARY

The Sales Consultant in Firearms is responsible for greeting customers, building the sale, following up and closing the sale. They are required to have training and a comprehensive understanding of the 4473. With their updated product knowledge and market savvy, they are able to educate clients of all levels. They should be able to sell all areas including membership, products and range services. 

PRIMARY ACCOUNTABILITIES

Achieve Results

1. Manage multiple customers with the highest level of customer service

2. Meet or exceed sales quotas

3. Adhere to all laws both federal and state when executing a transaction

4. Maintain a healthy and safe environment

5. Stock and face inventory, while keeping loss prevention at the forefront

Operational Excellence

1. Follow all billing and point of sale procedures

2. Keep floor, club and range clean, safe and stocked

3. Address safety issues swiftly and immediately

4. Understand firearms, products, and all services offered

5. Place clients on the range within designated guidelines

Relationships

1. Establish and ensure collaborative, supporting relationships within the entire organization. 

2. Establish and maintain positive, effective relationships with customers.

Key Competencies

· Must have a complete understanding of all ATF regulations pertaining to the sale and transfer of firearms and NFA items

· Must have comprehensive firearms knowledge

· Able to educate persons of all levels of experience in firearms

· Must be able to remain standing for long periods of time on the sales floor

Requirements

Must be 21 years old or older

EDUCATION

High school diploma is preferred 

EXPERIENCE

Former firearms retail experience, sales and/or retail experience

The following extends to all employees:

All employees are expected to stay current on product knowledge and trends within the market. Customer service is always a priority over tasks. This job description is a summary of typical functions of the position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. The responsibilities, tasks and duties of this position might differ from those outlined in the job description. Other duties may be assigned to meet the business or organization’s needs.