Food Runner

Change your career and join the hospitality team at Eaglewood Resort & Spa, Arbor Lodging. We're always looking for talented, driven people to enhance our team and help us deliver on our promise: exceeding our guest’s expectations. We offer a world of promising opportunities across a diverse range of career areas, all of which will engage and empower you to realize your passion, achieve greatness, and experience the rewards of making a positive impact in our guests and employee’s lives.

A job at Eaglewood Resort is unlike any other. You’ll be challenged. You’ll be inspired. And you’ll be proud. Because whatever your job is here, you’ll be part of our success and our family.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary

The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly, enthusiastic professional and timely manner.

• Flexibility to work evenings, weekends, and holidays as required by the restaurant's operation.
• Deliver food orders from the kitchen to customers' tables promptly and accurately, ensuring meals are presented in the best possible condition.
• Collaborate closely with kitchen staff and servers to maintain efficient communication and coordination.
• Assist in the setup and organization of dining areas, including arranging table settings and ensuring cleanliness.
• Refill beverages and clear tables as needed to enhance the dining experience for guests.
• Support servers in various tasks to ensure smooth restaurant operations during busy service hours.
• Adhere to the restaurant's sanitation and safety standards, maintaining cleanliness and hygiene in the dining, service station and kitchen areas.
• Engage with guests as needed, providing friendly and attentive service to enhance their dining experience.
• Perform special projects and other responsibilities as assigned 

Qualifications

• No prior experience necessary, however, previous experience in a restaurant or hospitality role is preferred.
• Ability to thrive in a fast-paced environment and work efficiently under pressure.
• Excellent communication skills and a strong customer service orientation.
• Attention to detail and the ability to prioritize tasks effectively.
• Physical stamina and mobility, including the ability to lift trays and navigate the restaurant floor with ease.
• Follow policies and procedures. 
• Professional attitude and behavior with effective listening and communication skills 

Benefits    

• Competitive Salary and Benefits
• Health and Welfare Plans: Medical, Dental, Vision, Short Disability and EAP
• Annual review with increased potential
• Holiday and Paid Time Off
• 401k program with company match

Arbor’s Guiding Principles

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: 

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.  
• Lead with Heart - Be kind, passionate and hospitable. 
• Be Accountable - Take ownership and deliver results. 
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. 
• Celebrate Differences - Embrace diversity, respect individual opinions and ideas. 

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.