Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our guests here at RVIVL in Playa Vista, CA. RVIVL is a luxury fitness recovery studio that offers Infrared Saunas, Cold Plunges, Red Light Therapy, Compression Boots, and IV Therapy. The Front Desk Agent will assist guests with the check-in and check-out processes, room turning, and process payments. Responsibilities also include maintaining communication with staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
- Monitor the maintain knowledge of operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
Qualifications
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
Ignite Your RVIVL
Recovery isn’t just part of the training process; it’s crucial to optimal every-day performance. Engaging in the right recovery techniques significantly minimizes inflammation, boosts metabolism, and increases collagen for younger-looking skin. Proper recovery lessens muscle soreness, strengthens the immune system, encourages muscle repair, and stabilizes hormones. Importantly, it also offers immense mental health benefits, enhancing mood, reducing stress, and improving sleep, which are vital for peak performance.
What is Fitness Recovery?
The world is finally coming to know a secret long held within the professional & collegiate athletic communities. Recovery is as – if not more – important for athletic performance than the workouts themselves. Anyone that has known the frustration of being sidelined with an injury, hit plateaus with their fitness progress, or found muscle soreness impeding their goals, has knowingly or unknowingly come face to face with the challenge of Fitness Recovery.
Today, modern sports and health science has opened an entirely new world of possibilities for human optimization. With the help of recovery technology, we are able to harness our bodies’ innate biological processes to find and foster enormous performance benefits. With proper treatment, we can naturally decrease inflammation, improve metabolism, look younger by increasing collagen production, decrease muscle soreness, boost our immune system, stimulate muscle growth, balance hormone levels, and so much more.
Fitness Recovery focuses specifically on achieving human optimization through recovery education, treatments, and practice.
Our Mission
We’re on a mission to transform the approach to fitness recovery, empowering our community to thrive in body, mind, and spirit.
Through cutting-edge technology and natural healing modalities, we provide convenient solutions that inspire confidence, facilitate health and fitness goals, and foster mental well-being. More than a brand, RVIVL is a vibrant community, where individuals connect, grow, and find inspiration to push their boundaries together. With a commitment to research and curation, RVIVL has built its reputation as an industry thought leader and a must-visit destination for the Ultimate Fitness Recovery Experience.