A

Front Desk Agent

salary Salary :

$19 - 21 hourly

icon building Company : Atwell Suites
icon briefcase Job Type : Part-Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
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Job Description - Front Desk Agent



Job Summary:
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.


Compensation: $19 -$21


Key Responsibilities:



  • Check guests in and out by confirming reservations, assigning rooms, and issuing keys.

  • Handle guest requests and complaints promptly and professionally.

  • Manage cash drawer and process payments (room charges, cash, debit, or credit).

  • Keep the front desk area and lobby clean and organized.

  • Coordinate with housekeeping to ensure room readiness for guests.

  • Provide guests with directions and information about the property and local attractions.

  • Answer guest calls, messages, and process requests or concerns.

  • Run daily reports and ensure the accuracy of information.

  • Assist guests with special requests and ensure their satisfaction.

  • Follow all company policies, and safety procedures, and maintain confidentiality of guest information.


 


Requirements:



  • High school diploma or equivalent.

  • Strong communication and customer service skills.

  • Ability to work independently and handle stressful situations.

  • Proficiency in Windows operating systems and office software.

  • Ability to work well with others and develop positive working relationships.

  • Ability to lift to 50 pounds occasionally and 10 pounds frequently.




Original job Front Desk Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Atwell Suites

Job Summary:The Hotel Shuttle Driver is responsible for safely transporting guests to and from the hotel, as well as local destinations such as airports, attr...

Read more about the company

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