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The Hampton by Hilton seeks a cheerful & energetic Front Desk Agent to join our team!
Attendance and reporting to work on time are an absolute must. You are required to be on time and report to work whenever scheduled.
The hotel will benefit from an energetic, friendly, and professional individual, as the Front Desk Associate is responsible for greeting, registering, and checking in/out guests, handling all phases of the guests' stay, and providing excellent customer service. Strong time management and organizational skills will be key to maintaining efficiency in a fast-paced environment. Clear communication and an upbeat personality are essential traits for this position, particularly when responding to guests and interacting with team members in various departments.
Requirements:
Excellent communication, guest service & time management skills
Ability to manage duties of running a front desk while ensuring a high level of customer service
Ability to multitask and work effectively in a fast-paced environment
Attention to detail & great organizational skills
Experience in Guest Services, with knowledge of the surrounding area
A team player and self-starter with working knowledge of the hotel industry
Exceptional interpersonal skills, taking all necessary steps to ensure a positive and pleasurable experience for all guests
Must be able to work weekends, weekdays, and holidays
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