Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy grooming salon. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that our grooming salon is a welcoming place.
Responsibilities
Greet owners as they arrive
Check-in animal patients for their appointments
Collect and confirm pet and owner information
Answer phones
Schedule, confirm, and cancel appointments
Process payments
Other administrative duties, as assigned
Qualifications
Excellent customer service skills
Effective communication with clients and coworkers
Comfortable working with a variety of animals
Proficient in Microsoft Office, scheduling software, and other technology
Bilingual (English & Spanish speaker)
Compensation: $17.25 - $18.00 per hour
About Our Salon
MEET THE OWNERS: Greetings! My name is Terryl Daluz. I along with my partner and companion Andrea Carter are the proud owners of Wash My Dog. We're happy to say that we opened our doors May 4th 2019. Andrea and I purchased a home in the Lakeview Terrace/Pacoima area in 2017. We have 3 dogs who are consistently in need of pampering. In our search to find a groomer close by we discovered, there were none. So, we would make the trek to Burbank once a month to get our dogs groomed. On our way home we would pass the construction site of the new developing strip mall with anticipation and excitement of what's to come in our community. As time moved on and we started to see the structure of the development. Andrea and I began to discuss the fact that this would be a great place for a dog grooming salon. Ironically Andrea had experience as a groomer for 2 years in her past. It was a dream of hers to open her own salon some day. Once it was done and we saw businesses popping up in the strip mall, we knew that this would be a perfect place. That's when we decided to take action. We went into full gear to make this dream become a reality. It wasn't easy at all but we did it! We are blessed to be able to provide a service to our community that was truly needed. We went on to open our second location, Wash My Dog Van Nuys in August of 2020!
OUR CULTURE: We have selected an amazing team of certified groomers and bathers that love the work that they do. We believe in creating a culture that foster's the values of positive energy, safe space, gratitude, giving, good communication and teamwork. When you walk through the doors of Wash My Dog you and your pet will feel welcomed. Each day you'll be greeted with some words of inspiration on our Doggie Words for the Day Board. We're bringing the elements of the outdoors, inside. We strive to create a tranquil experience for our pet owners and their pets.
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