Front Desk Associate

SPCA Westchester is a dedicated nonprofit organization committed to providing care, saving the lives of and finding loving homes for animals in need. It is our mission to save homeless, abused and abandoned animals. We are committed to educating the community and inspiring respect and compassion towards animals and enforcing humane laws.

We are currently seeking a part-time Shelter Front Desk Associate/Receptionist to join our talented team and support our mission. 

If you are passionate about making a difference in the lives of animals and are reliable and friendly, we encourage you to apply! Please let us know your availability in your cover letter.

Responsibilities

• Manages incoming calls, screening, and forwarding as needed.


• Process intakes, adoptions, reclaims, and additional paperwork.


• Responds to emails and directs them appropriately. 


• Welcomes and assists guests as they arrive at the shelter.


• Handles incoming and outgoing mail, packages, and deliveries.


• Provides administrative support, including filing and data entry.


• Maintains a clean and organized reception area.


• Prepares adoption care packages for new pet owners.

Requirements

• Reliable, approachable, and friendly demeanor.


• At least one year of experience helping customers.


• Exceptional customer service skills with a passion for animal welfare.


• Strong written and verbal communication skills.


• Proficient in Microsoft office.


• Previous front desk experience is preferred, but we are willing to train the right candidate.

Benefits

• Accrued sick time


• 401k with match


• Supplemental benefits


• Discounted pet care 

SPCA Westchester is an equal opportunity employer and is committed to providing a workplace free from discrimination or harassment. We expect every member of the SPCA Westchester community to do their part to cultivate and maintain an environment where everyone can feel included and is afforded the respect and dignity they deserve.