Front Desk Associate

🏸 Join Our Team! Racket Club Front Desk Associate – Where Tennis Meets Top-Notch Service 🎾
Are you energized by people, passionate about creating great first impressions, and maybe even a tennis enthusiast? The Crystal Lake Park District is seeking a Front Desk Associate at The Racket Club—our premiere indoor/outdoor tennis facility—who’s ready to bring their A-game when it comes to customer service, attention to detail, and keeping our club running smoothly.

What You’ll Be Doing:

As the friendly face of The Racket Club, you’ll:

• Greet members and guests with a smile and genuine enthusiasm.


• Handle court bookings, new memberships, and pro shop sales.


• Answer phones, share info about club and Park District programs.


• Keep the lobby, lounge, locker rooms, and towels fresh and tidy.


• Balance the cash drawer and complete daily operations accurately.


• Drag and line clay courts, shovel snow, and call 911 in emergencies (just in case!).


• Maintain a safe, clean, and welcoming environment for all.


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What Makes You a Great Match:

• A high school diploma (or equivalent) and at least 1 year of customer service experience, preferred.


• Strong communication skills and an approachable, helpful attitude.


• Comfortable using computers and multitasking in a fast-paced environment.


• Ability to work independently and handle a variety of tasks with a smile.


• Tennis knowledge or a love for the game is a definite plus!


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📅 Work Schedule:

This is a part-time role with flexible scheduling, including evenings and weekends, 10-25 hours/week. 

Ready to serve up excellent service and be the welcoming heart of The Racket Club?
Apply today and help us create a top-tier tennis experience for our community!

Let’s make a racket—in the best way possible! 🎾