Front Desk Associate - Part Time

As a Front Desk Associate - Part Time, you help guests feel confident and cared for during their stay by ensuring smooth arrivals and departures and accurate front-office processing. This role matters because your calm, professional presence sets the tone for the guest experience-especially during busy evenings. Key responsibilities include: - Manage check-ins/outs, room assignments, and guest profiles in Opera - Verify reservations, IDs, and payment methods; handle pre-authorizations, refunds, split billing, and cash balancing - Respond to guest questions and concerns with empathy, sound judgment, and timely follow-through - Document shift updates clearly to support the next team member Required skills/qualifications: - Transferable skills from retail, admin, healthcare, or service roles; diverse backgrounds welcome - Strong written/verbal communication, accuracy with data, and multitasking under pressure - Comfort with payment handling and learning hotel systems (we'll train you on our processes) If you're ready for a steady, guest-facing career reinvention, apply today.

You'll work onsite in Rogers, AR on the 3p–11p shift, stepping into a fast-moving lobby where priorities can change quickly. Expect a steady rhythm of guest conversations, phone calls, and quick decisions-paired with focused moments to double-check details and keep records clean. You'll collaborate with housekeeping and maintenance to keep the building running smoothly, share clear notes for the next shift, and stay composed when a surprise issue needs a thoughtful solution. By the end of the night, you'll leave knowing guests were supported and the handoff is set up for success.

Extras That Help

- Snack/Drink Room for quick refuels during your shift
- Employee Discounts to help stretch your budget