Front Desk Concierge (Part-Time, Afternoon/Evening)

• Greet and welcome residents, family members, guests, vendors, and all visitors in a warm and professional manner.
• Answer the main inbound phone line for the community and transfer callers to the appropriate place to address their needs.
• Support residents by tracking registration for outings, programming key fobs and pendants, coordinating package delivery, and entering maintenance requests into the helpdesk portal.
• Ensure the front desk and lobby areas remain clean, organized, and welcoming environments. Follow proper security procedures at opening and closing.
• Administrative tasks like maintaining spreadsheets and drafting communication in Microsoft Word.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required.
• Previous experience in hospitality or customer service required.
• Strong communication skills (both verbal and written).
• A positive and professional attitude with a willingness to help others.
• Proficiency in Microsoft Word and Excel.