Front Desk Coordinator - Katy-Fulshear

• Graciously welcome parents and students when they arrive at the office.
  
• Answer the phone to take messages for the Office Manager or Director to attend to during the following day. Check email periodically for any scheduling-related emails that come in during the evenings and/or weekends; update academic coaches on time-sensitive changes to their schedules.
  
• Assist the Office Manager with administrative tasks, including keeping the office organized and clean and maintaining inventory of our textbooks, supplies, and snacks; ensuring that the office is tidy at the end of each day; completing light cleaning as needed (such as wiping down desks, vacuuming, emptying trash bins).
  
• Update spreadsheets as needed to track student hours/attendance.
  
• Check the weekly session calendar on our scheduling system to ensure no double bookings for clients or Academic Coaches. Utilize scheduling software to update Coach calendars to reflect any time-sensitive changes.
  
• Assemble welcome bags/gift bags for new students and/or for special occasions such as holidays or before major tests.
  
• Proctor practice ACT, SAT, and/or ISEE exams on Sunday mornings during the school year; grade and scan tests.
  
• Assist with The Enrichery’s social media posts by providing photos/content as requested.
  
• Create employee profiles on a Canva template for new employees to be added to our website.
  
• Train new hires for the same position at other locations (as needed - typically only once or twice a semester).
  

Requirements

• Friendly demeanor with strong communication skills; comfortable talking to clients on the phone.
  
• Exceptional time management and organizational skills.
  
• Social media knowledge is preferred but not required.
  
• Reliable transportation
  

Benefits

• Paid training
  
• Professional development workshops and opportunities
  
• Referral bonuses/incentives
  
• Growth opportunity - a high performer in this role is eligible for promotion into a full-time Office Manager position