Front Desk Coordinator - Mansfield, TX

Job Title: Wellness Coordinator - Full Time
Pay Range: $13.00 per hour (depending on experience) + BONUS Potential
Performance bonus offered every payroll
Medical, Dental, PTO & Holiday Pay
Wednesday, Thursday, Friday 930-7, Saturday 930-5 (open availability preferred)
This role offers a set weekly schedule 4-days on and 3-days off
Flexibility to work other nearby locations preferred


About The Joint Chiropractic:
At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care.
The Opportunity:
We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic. In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You’ll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available.
As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care.
Key Responsibilities:

• Sales & Membership Conversion:
  Actively promote and sell The Joint Chiropractic’s Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors.
  Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages.
  Achieve individual sales goals by proactively engaging with patients and offering them personalized care options.
• Customer Service & Patient Engagement:
  Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive.
  Build rapport and establish lasting relationships with patients, making them feel at home at every visit.
  Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care.
• Clinic Operations & Organization:
  Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients.
  Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor.
  Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate.
• Administrative Support:
  Assist patients in completing necessary paperwork and ensure all forms are processed correctly.
  Manage incoming calls, answering questions, and scheduling appointments as needed.
  Maintain patient records with attention to detail, ensuring confidentiality and accuracy.
• Teamwork & Marketing:
  Participate in marketing and sales initiatives designed to attract new patients to the clinic.
  Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business.

• Bilingual preferred.
• Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment.
• High school diploma or equivalent (Associate’s degree or higher preferred).
• Positive, upbeat attitude with a passion for helping others and driving sales.
• Strong sales abilities, confident in presenting and closing memberships and service packages.
• Willingness to learn, grow, and contribute to a high-performing sales culture.
• Ability to work weekends and evenings as needed.
• Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office.
• Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• Ability to lift up to 50 pounds.
• Previous office management or marketing experience a plus.

• Competitive pay with performance-based incentives.
• Work in a positive, team-oriented environment focused on wellness and customer satisfaction.
• Opportunities for career advancement and growth.
• Be part of a nationwide movement to make chiropractic care accessible and affordable to all.

• If you’re ready to take your sales skills to the next level while making a positive impact on patients' health, we’d love to hear from you!

About The Joint Chiropractic

The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes’ 2022 America's Best Small Companies list, number three on Fortune’s 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur’s “Franchise 500^®” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit www.thejoint.com. 

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.