Front Desk Medical Assisstant

Job Title: Front Desk Medical Assistant
Location: 1800 N Charles Street, Suite 810, Baltimore, MD 21201
Company: NPOC Wellness & Hydration
Type: Full-Time, Hourly, Non-Exempt
Hours: 9:00 AM – 6:00 PM, with 1-hour break
Hourly Rate: $20–$24 per hour

About Us
NPOC Wellness provides clinically supervised GLP-1 weight loss, peptide therapy, vitamin therapy, and preventive wellness services. We deliver patient-centered, evidence-based care with a focus on safety, outcomes, and client experience.
At NPOC Wellness, we are redefining preventive healthcare by offering IV hydration, vitamin injections, peptides, and holistic recovery solutions in a modern, spa-inspired environment. Our mission is to deliver exceptional clinical care while creating a premium wellness experience.
Overview
NPOC Wellness & Hydration is seeking a Front Desk Medical Assistant to join our team. The ideal candidate will bring a positive attitude, strong multitasking abilities, and excellent communication skills. This role is vital in ensuring smooth front desk operations and providing exceptional service to our clients and clinical staff.

Responsibilities

• Greet and check in clients in a professional and welcoming manner.
  


• Manage front desk operations, including scheduling, answering phone calls, and maintaining documentation.
  


• Support clinical staff with administrative needs.
  


• Maintain a clean, organized, and professional reception area.
  


• Exhibit professionalism, efficiency, and strong communication at all times.
  


• can you add here - tasks assigned by program director
  

Requirements & Qualifications

• experience in a medical office or front desk role
  


• Strong organizational and multitasking skills.
  


• Excellent verbal and written communication skills.
  


• Ability to work independently and as part of a team.
  


• Professional and friendly demeanor with clients and staff.
  


• Proficiency with scheduling software and basic office tools.
  


• MA certification preferred
  


• wellness / iv hydration peptide experience preferred minimum high school diploma