Front Desk Scheduler Needed!

Description

Front Desk Rockstar Wanted!

Be the First Step in Someone’s Care Journey

We’re a small but mighty nonprofit healthcare organization looking for a welcoming, organized, and reliable Front Desk Rockstar to join our team!

In this role, you’ll be the first friendly face our patients see—and the calm voice on the phone when they call. You'll help create a smooth, supportive experience for everyone walking through our doors.

What You’ll Do:

• Greet patients with warmth and manage appointment scheduling
• Handle phone calls, messages, and voicemails like a pro
• Keep patient info up-to-date and confidential (HIPAA matters!)
• Post payments and support daily front office operations
• Be an essential part of our team with a focus on excellent patient care

What You’ll Get:

• $15–$17/hour, paid biweekly
• Medical, Dental, Vision + 401(k) with 2% match
• 14 days PTO + 5 days Wellness Leave per year + 11 Paid Holidays
• Full Time, Monday–Friday schedule (8am–5pm, closed 12–1 for lunch)
• A fun, supportive team and meaningful work in your community

Requirements

What you'll bring:

• High school diploma or equivalent
• At least 1 year of front desk or customer service experience
• Friendly, detail-oriented, and ready to learn
• Bonus points if you have healthcare experience, are bilingual (Spanish/English), or know your way around Athena EMR!

We proudly serve Ocracoke, Manteo, and Engelhard, NC—delivering high-quality care through primary care, behavioral health, pharmacy, and more.

We’re open to part-time applicants too—if this sounds like a fit, we’d love to hear from you!

Similar job titles: Coordinator, Assistant, Receptionist, Patient Services Representative, Administrative