Front Desk Staff - Cleveland Y

Are you passionate about providing excellent customer service and making a positive impact on people's lives? Do you enjoy building relationships and helping others connect? If yes, then this part-time opportunity as a Front Desk Staff at the Cleveland Family YMCA is perfect for you!

We are currently hiring Front Desk Staff for weekday afternoons and evening and weekends.

Responsibilities of a Front Desk Staff:

• Provide excellent service to members, guests, and program participants
• Build relationships and help members connect with each other and the YMCA
• Ensure facility security and enforce policies
• Conduct tours, sell memberships, and handle program registrations
• Accurately conduct financial transactions and resolve membership concerns
• Perform other duties as assigned

Qualifications:

• High School diploma or equivalent
• Excellent interpersonal and problem-solving skills
• Previous customer service, sales, or related experience
• Basic knowledge of computers

Physical Demands:

• Ability to stand for extended periods and perform physical tasks
• Effective communication skills in person and on the phone

Training:

• Certification in CPR required within 30 days of hire
• New Employee Orientation required within first week of hire.

Work schedule

• Weekend availability
• Other

Benefits

• Employee discount
• Paid training