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Front Desk Team Member

Job Description - Front Desk Team Member



Benefits:


  • Flexible schedule

  • Training & development




About the Role:
As a Front Desk Team Member at D1 Training - Bellaire, you will be the first point of contact for our clients, providing exceptional customer service in a dynamic training environment. Join our passionate team in Houston, TX, and help create an inviting atmosphere that motivates athletes and fitness enthusiasts alike.




Responsibilities:

  • Greet and assist clients as they arrive, ensuring a welcoming experience.

  • Manage front desk operations, including check-ins and appointment scheduling.

  • Handle phone inquiries and provide information about training programs.

  • Maintain cleanliness and organization of the front desk area.

  • Process payments and manage membership accounts efficiently.

  • Assist in promoting and selling training packages and merchandise.

  • Collaborate with trainers and staff to ensure seamless client experiences.

  • Address client concerns and feedback promptly and professionally.

Requirements:

  • Previous customer service experience, preferably in a fitness or wellness setting.

  • Strong communication skills and a friendly demeanor.

  • Ability to multitask and thrive in a fast-paced environment.

  • Basic computer skills to handle scheduling software.

  • Passion for fitness and a positive attitude towards helping others.

  • Team player who can contribute to a motivating work environment.

Availability

  • Mornings 5:30am-8:30am 

  • Evenings 3:00pm-8:00pm

  • Saturday 8:00am-12:00pm

  • Occasional Community Events

Compensation
  • $12.00 per hour
About Us:
D1 Training - Bellaire has been a leader in athletic training for several years, dedicated to helping individuals achieve their fitness goals through personalized programs. Our clients love us for our supportive community and expert trainers, while our employees appreciate the positive atmosphere and opportunities for growth within the company.



Compensation: $12.00 per hour






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About the Company

Bellaire

D1 Training is a non-traditional fitness training facility that has trained over 100 NFL Draft Picks and was named a Top 30 Gym by Men’s Health. Try us out today!

Read more about the company

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