European Wax Center - Massapequa Park is looking to add a Guest Service Associate (GSA) to our busy center! GSA's have the ability to move up, if the performance is present and the opportunity becomes available.
At European Wax Center, we are one of the fastest-growing franchises in the country, we provide upscale waxing at an affordable price, featuring our exclusive Comfort Wax and our 4 Step Process.
As a Guest Service Associate, you'll strive every day to help our guests walk in and strut out! As an important part of our team, you will have the drive and dedication to succeed and to help your fellow associates succeed right alongside you. Our comprehensive training will provide you with all the tools and skills you will need, and open your world of career opportunities! We are open 7 days a week and offer day and night shifts.
Here's what we're looking for:
Part-time availability with the opportunity to go full-time
Someone willing to pick up extra shifts when needed.
Customer service experience preferred
Sales and customer service oriented
Sales experience is preferred but not required. However it is a sales position, and you will be expected to meet benchmarks.
Required to work Saturday OR Sunday
Required to work AM and PM shifts
A positive, friendly, upbeat and personable demeanor.
A professional appearance at all times.
Ability to work in a fun, fast-paced environment.
Ability to multitask and have attention to detail (absolute must!!)
Job Responsibilities:
Opening and closing the location.
Keyholder
Managing the flow of guests in and out of the location.
Providing customer service
Making confirm calls, checking the reservation book for errors, keeping yourself busy and productive during your shift
Ability to self initiate
Ability to work both individually and as a team
Managing the reservation book.
Answering the center phones
Upholding policies and procedures
Cleaning
SALES-Educating guests on EWC's programs, offers, and promotions.
Benefits:
Discounts on services and all retail products.
Flexible Scheduling
A well-managed, successful work environment.
Ability to grow with the company
Paid training
Hourly range inclusive of commission opportunities.
Sounds like you'd love to join our team? We would love to hear from you!
Hope to hear from you soon!
Join Us:
At European Wax Center®, we’re not just the Experts in Wax—we’re also a career destination for those who are Champions of Confidence.
Who We Are
We are the experts. The authority. The OG of waxing.
Through our long history of quality service, we’ve elevated EWC to a place where we can embrace our trade, honor our vision, and plan the future of our evolution toward becoming an iconic personal care brand.
At our core, we’re here to help people feel Unapologetically Confident®. Our humble service is modern magic. Just one 15-minute reservation can help transform someone’s mood, someone’s day - even their perception of themselves.
We take waxing seriously because we take our guests seriously. If we can use our innovation and expertise to make sure every person that walks through our door leaves feeling like their best self—well, then we’re going to do it.
And we’re going to do it better than anyone else.