Front Office Professional (Part-time)- National Hearing & Balance

FRONT OFFICE PROFESSIONAL

A private Audiology practice in San Tan Valley, AZ is looking for an energetic and motivated individual to manage the front office and represent our practice with professionals. This is a part-time with the potential to lead into full-time.

Essential Duties and Responsibilities:

• Handle patient calls and effectively manage schedule











• Contact patients to confirm appointments.











• Track and report daily scheduling metrics.











• Effectively handle telephone inquiries.











• Greet patients immediately upon their arrival and provide excellent customer service. Help with patient testing as needed.











• Maintain patient records in billing/scheduling system and in hard copy.











• Type correspondence for professionals.











• Assist with physician marketing and general marketing efforts











• Provide back-up billing support including verification of benefits











• Will be taught how to clean and do minor repair of hearing aids

Position Qualifications:

• High School Diploma required; Associates degree preferred











• 0-2 years front office experience











• Must be computer literate in all Microsoft Office programs.











• Must be able to work well independently and be detailed-oriented and organized.











• Must have a reliable car


• Will provide training and tools necessary for any experience level to succeed in this role

The ideal candidate will also possess:

• Excellent people and customer service skills











• Ability to handle heavy phone work and provide top-notch service.











• Strong organizational skills.











• Excellent communication skills.











• Prior medical/healthcare office experience a plus!











• Independent worker who thinks on their feet.

$17-20/hr. depending on experience

Benefits once full-time