Gatehouse Attendant

Description

Join Our Team as a Gatehouse Attendant at Sunnyside!

Location: 3935 Sunnyside Drive Harrisonburg VA 22801

Hours: Part-time, approximately 36 hours a pay period. Primarily day shift with the possibility of working the night shift on occasion. 

Shift Start & End Times: 7am, 1pm, or 7pm.

Position Overview & General Responsibilities:

As a Gatehouse Attendant at Sunnyside, you'll be the first point of contact for residents, visitors, and team members, offering a warm greeting and ensuring everyone’s safety on our campus. Your role is crucial in maintaining a secure environment by verifying vehicle tags and ensuring that all visitors have proper authorization to enter. You'll be responsible for monitoring the entrance and exit, providing watchful oversight, and reporting any concerns to the appropriate personnel. Your interactions with residents, their families, and employees—both current and prospective—play an important part in shaping their experience with us. Whether offering directions, providing campus maps, or simply sharing a smile, you'll make a meaningful impact as you guide everyone on their way to their destination!

• Ensure Safety & Security: Act as a welcoming presence while assisting visitors, emergency response teams, and guests with clear, helpful directions. You’ll oversee the entry and exit points, ensuring that only authorized individuals are granted access to the campus. Keep an eye out for any irregularities or potential safety hazards, swiftly reporting any concerns to leadership to maintain a secure yet welcoming environment.
• Provide Exceptional Service: Greet and assist residents, employees, and visitors with a warm, professional attitude, making sure every interaction leaves a positive impression. You’ll play a key role in fostering a friendly, safe atmosphere and providing smooth, hassle-free experiences for entering campus. Whether helping with directions, supporting the Transportation department, collaborating with team members, or assisting with special requests, you’ll always represent Sunnyside’s commitment to excellence.
• Follow Protocols: Ensure thorough screening of visitors, contractors, employees, and residents to maintain the safety and integrity of the campus. Whether it’s helping with entry & exit, following vehicle accident policies, or adhering to other important procedures, you’ll be committed to upholding Sunnyside’s standards and ensuring arriving to campus is a smooth experience. Follow vehicle accident policy RS.047 timely if involved in an auto accident.

Requirements

• High school diploma or general education degree (GED) preferred
• Have a friendly, well informed and courteous attitude
• Law enforcement, military, security or public service experience is a plus
• Effective oral and written communication skills
• Good active listening skills and ability to process information accurately, make appropriate decisions, and take appropriate action based on the information available
• Ability to identify critical issues quickly and accurately
• Current Virginia driver's license and meets driver eligibility requirements per Sunnyside policy HR069
• Ability to use basic office equipment including multi-line phone
• Ability to work with confidential information and maintain its' integrity
• Strong customer service skills; maintain a hospitality approach to engaging with all individuals

Join a Team That Makes You Proud – At Sunnyside, We SHINE Together!

Imagine working in a place where your contributions truly matter, and you're inspired every day to grow. At Sunnyside, we believe in creating a work environment where each team member can S.H.I.N.E – Service Before Self, Hospitality with Heart, Inspiring Excellence in Each Other, Nothing Less Than the Best, and Enjoy Your Journey. Here, you’ll find a blend of flexibility, growth opportunities, and a safe, supportive learning environment where you can thrive. With on-site training and a motivating atmosphere, Sunnyside is the perfect place to launch your career and reach new heights. Located on 150+ acres in the scenic Shenandoah Valley of Harrisonburg, Virginia, Sunnyside is a vibrant, not-for-profit Senior Living life plan community that over 500 residents call home. Our residents enjoy a range of living options, including Independent Living, Assisted Living, Memory Support, and Long-Term Care. Our beautiful campus offers a variety of amenities designed to enhance the lives of both residents and staff, such as an on-site restaurant, award-winning vitality center, therapy services, fishing ponds, walking trails, and more! In addition to all the perks, we offer generous paid time off (even for part-time staff), professional development opportunities, and a fun, supportive team atmosphere. With flexibility and opportunities for growth, you'll feel right at home at Sunnyside. Ready to make a real impact? Join us and experience the difference!

Perks & Additional Benefits!

• Paid Sick, Vacation, & Personal Time
• Referral Bonus
• 401(k) Matching
• Dental & Vision Insurance
• Medical Insurance
• Short Term Disability
• Long Term Disability
• Employee Assistance Program
• Access to an Orthopedic Specialist & General Practitioner
• Access to our Wellness Center
• An Engaging Atmosphere
• And More!

Physical and Environmental Considerations: Work is completed both indoors and outdoors. The environment will be affected by weather and temperatures outside. This position has the potential to require standing for an extended amount of time or going from sitting to standing frequently.