Essential Responsibilities and Duties

• Prepare for and facilitate in-person and online classes as scheduled in collaboration with the Program Director.
• Schedule and maintain records of intake and testing appointments.
• Pre-screen requests for program services and make external referrals if appropriate.
• Assist students with completing TASC applications in a timely manner, including gathering required documents.
• Enter participant information into Salesforce and other databases (i.e. Googlesheets, PTS and CWE outcomes for AELP).
• Organize and assist with TABE pre-testing and post-testing.
• Assist students with completing TASC applications in a timely manner, including gathering required documents.
• Evaluate TABE results for outcomes and gains.

• Maintain accurate Excel spreadsheets to track student attendance for AELP program; make student retention phone calls based on daily attendance.
• Produce timely, accurate, routine and uniformly high-quality reports.
• Maintain student files in preparation for contractual audits.
• Provide internal and external referrals to students.
• Assist AELP staff with administrative/clerical duties and support other programming tasks as necessary.

• Minimum of 3 years of experience in adult education.

• Bachelor’s Degree in Education or related field.

• Belief that education is a path to breaking the cycle of poverty and inequity.
• Excellent oral and written communication skills.
• Demonstrated ability to motivate and challenge students to achieve a high level of performance through rigorous academic performance.
• Must possess a friendly, outgoing and professional personality and be able to maintain a high degree of discretion in dealing with confidential information.
• Experience with Microsoft Word, Excel required.
• Must have an excellent attendance record.
• Show a commitment to quality and excellence.
• Must be detail oriented and learn quickly.
• Must continually seek new tools, techniques, job training and learning opportunities. 

Key Performance Measures
Ability to

• Establish and maintain positive and helpful rapport with students, colleagues and program participants.
• Maintain accurate and timely student attendance records.
• Accurately enter information into various databases.
• Maintain average daily attendance requirements.
• Accurately schedule intake and testing appointments.
• Write in a concise, straightforward style; promote and use candid communication.
• Work independently or as part of a team.
• Multi-task and manage time efficiently; complete assignments and commitments.