Division/Department: Black Bear Casino Resort – Gift Shop
Location: Black Bear Casino Resort - Onsite
Reports To: Gift Shop Manager
Probationary Period: 90 days – Full time; 120 days – Part time
FLSA Status: Non-exempt (hourly)
Classification: Class C Gaming Licensure
Driver’s License: Level 0 - No Driver’s License required
Rate of Pay: $15.00 per hour
Responsibilities
Conducts sale of all gift shop items.
Responsible for accurate handling of all monies in their charge. Accepts money and other transactions and provides change to customers.
Responsible for maintaining current knowledge of stock, promotions, and assisting customers with any issues or questions.
Completes any paperwork required. Keeps accurate logs of transactions as necessary.
Stays informed of any current casino promotions involving gift shop items.
Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
Must attend all mandatory department trainings.
Must attend all required Title 31 and/or SAR trainings.
Ensures confidentiality of financial records and all records for employees, band members and/or clients.
Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
Maintains a clean and organized work area.
Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.
Qualifications
No Driver’s License required.
Cash handling experience is required.
Strong mathematical aptitude is desired.
Ability to operate a calculator, adding machine, and cash register is required.
Ability to relate well with the public is required.
Operations consist of shift work; seven days a week and on holidays.
Ability to communicate effectively orally and in writing is required.
Ability to work independently and establish priorities is required.
Attention to detail and accuracy is required.
Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
Subject to pre-employment and annual background checks.
PHYSICAL REQUIREMENT:
Physical requirements include lifting and carrying up to 25 pounds is required.
Standing for long periods of time, bending, stooping, and reaching and grasping are required.
Subject to inside environmental conditions, including work in a smoking environment.
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