Group Services Host- Westlake

Description

Primary Job Duties:

•    Responsible for room setups for events per layout on banquet order
•    Resetting all banquet rooms and areas to the default setting
•    Maintain appropriate food levels on group buffets, platters, drink stations, etc.
•    Assisting with delivering the best possible experience for group clients and notifying Management immediately if assistance is needed
•    Greeting and communicating with guests and answering basic group related questions
•    Maintain cleanliness and organization in the event area throughout the event
•    Assist servers by delivering food and non-alcoholic beverages to guests
•    Assist as needed in other areas as requested by a lead or manager
•    Maintain uniform standards and a professional appearance

Requirements

Physical Requirements:
•    Standing for long periods of time with frequent bending and turning
•    Must be able to lift 40 lbs
•    Must be comfortable climbing on a ladder
•    Must be able to communicate with guests and accept and deliver drink orders

Special Requirements:
•    Must be at least 16 years old (18 yrs old to serve alcohol with valid TABC)
•    Must possess a valid Food Handler’s Certificate or other similar license per local code
•    Obtain training certification per company policy

Standard Company Expectations:
•    Goes beyond the normal expectations without compromising the company mission, vision and values.
•    Demonstrates the ability to be courteous and accountable in all situations.
•    Responding to guests’ special requests in a courteous and accountable fashion.
•    Monitors the consistency of the product provided to all guests.
•    Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
•    Cooperates with all team members when assigned additional tasks and listens to others with compassion.
•    Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
•    Maintains uniform standards.

Please note that the company validates every applicant's right to work in the United States through the E-verify system.  Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire.  The results of E-verify and the background check could dictate your employment with the company.  We appreciate your compliance and understanding regarding these matters.