Guest Experience and Event Operations Seasonal Assistant

JOB RESPONSIBILITIES: 

The Guest Experience and Event Operations Assistant will assist many areas of park operations including guest experience operations, event planning and execution, and baseball game execution. Responsible for specific non-game day, game day, special event, and administrative duties.  Will work closely with guest experience and event operations while getting other experience across ballpark operations. Additional projects as needed throughout the season.  

KEY RESPONSIBILITIES: 

Game Day assignments – concourse set-up, safety and cleanliness walk-through, Guest Experience preparation work, crowd control, and event staff supervision 

Special event set-up and coverage 

Work alongside leadership to support event staff scheduling and supervision 

Daily safety and security walk-through of ballpark 

Assist with daily administrative duties of Event Operations and Guest Experience departments 

Complete season specific projects as assigned by supervisor and department heads 

Assist other departments as necessary including but not limited to; in-game promotions, field ceremonies, marketing, security, etc. 

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: 

1. Bachelor’s degree in a related field (e.g., sports administration, operations, event management, recreation/facility management). Equivalent combination of education and experience will be considered 

2. Excellent verbal and written communication skills 

3. Customer service experience preferred 

4. Excellent organizational skills 

5. Must be reliable, detailed, and efficient 

WORKING CONDITIONS: 

Office Environment  

Irregular and extended hours including nights, weekends, and holidays 

Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.