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Guest Service Agent

icon building Company : Boston Natick
icon briefcase Job Type : Part-Time

Number of Applicants

 : 

000+

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Job Description - Guest Service Agent




The Guest Service Agent at The Verve Hotel - Boston Natick is responsible for providing exceptional customer service to hotel guests, handling check-ins and check-outs, answering guest inquiries, and ensuring guest satisfaction throughout their stay.


 


Responsibilities:



  • Provide a warm welcome and efficient check-in/check-out process for hotel guests

  • Assist guests with inquiries, requests, and reservations

  • Handle guest complaints and issues in a professional and timely manner

  • Maintain knowledge of hotel services, amenities, and local attractions to enhance the guest experience


 


Requirements:



  • Prior experience in customer service or hospitality industry

  • Excellent communication and interpersonal skills

  • Ability to multitask and work efficiently in a fast-paced environment

  • Proficiency in computer systems and reservation software

  • Available to work weekends and holidays


 


Benefits:



  • Competitive compensation at $17.75 per hour

  • Opportunity for growth and professional development

  • Vision and Dental Insurance

  • Discounted rates for hotel stays

  • Free employee lunch

  • Free parking


 


About the Company:


The Verve Hotel - Boston Natick is a modern and stylish hotel located in Natick, MA. We pride ourselves on providing exceptional service and creating memorable experiences for our guests. Join our team and be part of a dynamic and welcoming environment!





Original job Guest Service Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Boston Natick

The Banquet Houseperson/Set Up at The Verve Hotel in Boston Natick will be responsible for setting up banquet rooms and ensuring they are well-maintained throug...

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