Guest Services Coordinator

Eric Fisher Salons are currently looking for a part-time Guest Services Coordinator for our East location. We are seeking to fill Thursday evening and Saturday/Sunday shifts at this time. The starting pay for this position is $13.00 hour.

If you are:

• Friendly
• Outgoing
• Detailed
• Reliable
• Love to work with the public
• A problem solver
• Have flexible availability
• With a strong work ethic

We offer:

• An energetic, trendy environment
• Lots of fun perks
• A high standard of excellence
• A really cool place to work!

Job Qualifications:

• Strong customer service skills and positive guest relations
• Strong communication skills
• Friendly and professional attitude
• Passion and interest in the beauty industry
• Takes pride in personal presentation
• Strong attention to detail
• Ability to multi-task efficiently
• Ability to stand and walk for a long period of time.
• Ability to read, write and communicate clearly in English.
• Ability to use all general office equipment, including a computer.

Summary of Responsibilities:

• Answers telephones

• Checking guests in and out for services

• Entering guest information into salon software

• Scheduling and coordinating appointments, confirm appointments

• Opening & closing retail area

• Cash control / Prepare deposits / Change orders

• Attend all scheduled meetings

• Inform stylists of schedule changes or adjustments

• Monitor and control Guest Services area

• Assist with all aspects of inventory including inventory counts, delivery and purchases

• Assist in client resolution

Essential Functions:

• Regular, reliable attendance

• Open, honest communication with an upbeat, positive attitude

• Maintain high standards for the Salon

• Follow State Board of Cosmetology Rules and Regulations

• Be a team player

Working Conditions:

General indoor conditions

Physical Requirements: N=never, O=occasional, F=frequent, C=constant

Sitting: N Standing: C Walking: F Bending: O

Squatting: O Stooping: O Kneeling: O

Reaching-above shoulders: O

Reaching-below shoulders: O

Lifting/Carrying-under 25 lbs.: F

Lifting/Carrying-over 25 lbs.: N

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other instructions and duties.