Haus'keeping (Housekeeping) Supervisor

Description

Gravity Haus is looking for a hands-on, enthusiastic, and detail-oriented Housekeeping Supervisor to lead our Housekeeping team. You’ll play a key role in ensuring our rooms are beautifully maintained and that each guest experience reflects our high standards. The ideal candidate is a proactive, solution-oriented leader who thrives in a fast-paced, team-driven environment.

Key Responsibilities

• Oversee daily housekeeping and laundry operations to ensure cleanliness, safety, and brand standards are met or exceeded.
• Assign daily tasks and room boards based on arrivals, departures, VIPs, and special requests.
• Support and train team members to uphold service excellence, efficiency, and safety.
• Manage inventory, order supplies, and track expenses for housekeeping-related items including linens, chemicals, and minibar products.
• Utilize ALICE or similar software to track and respond to guest housekeeping needs in real time.
• Coordinate closely with Front Desk to prioritize early arrivals, guest requests, and VIPs.
• Monitor and maintain cleaning equipment and housekeeping tools.
• Assist in hiring, onboarding, and developing talent within the housekeeping department.
• Proactively adjust staffing based on occupancy and business needs.
• Collaborate with maintenance and other departments to deliver a seamless guest experience.
• Lead by example as a Gravity Haus ambassador, embracing and promoting our brand values and mission.
   

What We’re Looking For

• 1+ years of experience in housekeeping or hotel operations preferred; supervisory experience a plus.
• Strong communication skills in English; Spanish language proficiency is a plus.
• Ability to lead, inspire, and coach a diverse team.
• Organized, reliable, and solutions-driven with high attention to detail.
• Tech-savvy and comfortable using hospitality operations software.
• Enthusiastic about hospitality and guest experience.
• Aligned with Gravity Haus values and mission to build a conscious, connected community.
   

Physical Requirements

• Ability to stand, walk, bend, and climb stairs for extended periods.
• Must be able to lift, push, or carry up to 50 lbs.
• Comfortable pushing carts and handling cleaning equipment.
   

Core Values You Embody

• Keep Growing – personally and professionally
• Bring Others Along – foster community and connection
• Create Powerful Moments – elevate guest and member experiences
• Be All-In + Go the Distance – with intention and heart
• Make It Better Than You Found It – in all you do
   

Why Join Gravity Haus?
We offer a unique opportunity to be part of an inspiring mission, plus benefits for full-time team members including health insurance, 401K with company match, Gravity Haus All-In Membership, and the chance to grow your career in a purpose-driven organization.