Hospital Liaison

Job Summary
Responsible for the overall coordination of community resources for patients served. Acts as a liaison between physicians, hospitals, patients, nurses, community resources, and parent agency to assure continuity of care and smooth interaction and communication between all involved in patient care activities.

Responsibilities

• Pre-screens patients referred by physicians for home health needs, eligibility, and homebound status, if appropriate.


• Communicates patient needs to physician, and appropriate community resources, and follows up to ensure assistance is rendered.


• Coordinates donations of food and clothing from agency to patients served.


• Answers phone inquiries and refers callers to appropriate resources. Liaises with hospital discharge planners and visits with patients in hospital, as requested, to assure smooth transition from hospital to home.


• Assists non-homecare patients served by physicians/hospitals in geographic area with nursing home placement, community resources, etc., as requested by patients, their families, physicians, and hospital discharge planners.


• Visits with physicians, discharge planners, and others requesting information regarding services provided by the parent agency, branch, or workstation.


• Works closely with agency staff to help coordinate needed services for patients, and passes messages to staff, physicians, and other referral sources.


• Performs other duties as assigned.


• Projects concerned, professional attitude/appearance toward agency staff, referral sources, and general public.


• Participates in the QA program attending staff meetings and committee meeting as assigned

Qualifications

• Must be a CT licensed nurse, therapist, social medically-trained equivalent, with a minimum one (1) year experience in services coordination for patients with medical and/or socioeconomic needs.


• Must have a criminal background check.