I. ACCOUNTABILITIES

· Greet all customers with a friendly, cheerful and helpful attitude and in an efficient manner as well as acknowledging them as they leave with a proper “good bye”

· Provide excellent customer service

· Present a neat, clean, professional and polished appearance, wearing the proscribed attire for this position

· Seat customers accordingly while providing menus and ensuring that tables are properly set up

· Prepare floor plan and reservation cards

· Stuff menus

· Regularly inspect all front- and back-of-the-house service areas and equipment to ensure that sanitation, safety, energy management, preventive maintenance, and other standards of the department are met

· Other duties as assigned

  MINIMUM REQUIREMENTS

• HS Diploma or GED preferred
• Experience that is directly related to the duties and responsibilities specified
• Or any similar combination of education and experience
• Demonstrated polished, professional appearance and presentation
• Demonstrated organization and coordination skills and ability to meet deadlines and ability to multi-task in a sporadic, fast-paced environment
• Ability to enforce policies while maintaining a high professional demeanor
• Ability to maintain quality and safety standards
• Excellent administrative and mathematical skills
• Strong reasoning ability and critical thinking skills
• Demonstrated strong oral and written communication skills to a wide variety of constituents
• Excellent interpersonal/relationship-building skills
• Proven record of providing excellent internal and external customer service

Physical Demands and Work Environment

• Must be able to sit, stand, walk, squat, kneel, bend, stoop, climb, walk on rough ground and lift up to 10 pound
• Must be able to handle hot and cold interior and exterior condition
• Independent mobility