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Hotel Front Desk Agent (Part Time & Full Time)

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Number of Applicants

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Job Description - Hotel Front Desk Agent (Part Time & Full Time)



Full-time, Part-time


Description

J o i n   t h e   S e v e n   F e a t h e r s   F a m i l y !

Why Work at Seven Feathers?

At Seven Feathers, our passion is people. We empower our team members to grow and succeed through a supportive, and fun work culture. Whether you’re just starting your career or looking to take the next step, we provide training, development, and a wide range of opportunities to help you achieve your goals. As part of the Seven Feathers family, you’ll feel valued and supported every step of the way.

The Position:

Responsible for providing exceptional guest service for all resort guests. Handles registration, room assignments, check out and cashiering in a friendly, professional manner to encourage repeat business. Duties include but are not limited to: 

  • Upholds the resorts commitment to exceptional guest service.
  • Is familiar with and can perform all the duties and responsibilities of the reservation agent.
  • Completes guest transactions by processing payments in cash or credit card.
  • Demonstrates working relationship and communication skills conductive to a professional and friendly work environment with all departments.
  • Resolves and /or refers to management all guest requests, concerns, complaints, and suggestions quickly, efficiently and courteously in a continuous effort to provide exceptional guest service. Does not exceed realm of specified authority.

The Benefits:

We offer a competitive salary and a benefits package that shows how much we care about our team, including:

  • Comprehensive medical, dental, vision, and Rx coverage
  • Generous Paid Time Off to recharge and enjoy life
  • 401k with up to a 3.5% employer match to secure your future
  • 20¢ per gallon fuel discounts to keep you moving
  • Free meals
  • Direct Pay (Payday Advance)

Requirements

  • High School Diploma or GED Certificate required.
  • 1 year of experience working in a customer service environment required.
  • Experience with Micros, Patron, and Opera preferred. 
  • Clerical/administrative experience required.
  • Excellent organizational, verbal, interpersonal, and customer relations skills.
  • Basic computer skills in Microsoft Word, Excel and Outlook. 
  • Ability to handle multiple priorities and tasks at once. 
  • Able to follow verbal as well as written instructions.
  • 18 years of age or older.
  • Must be able to obtain a Class I Gaming License.
  • Must be able to obtain a Food Handlers Card.

Are you ready to be part of something extraordinary? Apply now and join a team that’s as passionate about your success as you are. At Seven Feathers, every day brings a new opportunity to grow, have fun, and make a difference!


Original job Hotel Front Desk Agent (Part Time & Full Time) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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