Responsibilities:
- Perform all end-of-day tasks, including posting charges to guest accounts and running necessary reports
- Verify the accuracy of guest accounts and resolve any discrepancies
- Handle guest check-ins and check-outs during the overnight shift
- Assist guests with inquiries and provide exceptional customer service
- Answer phone calls and direct them to the appropriate department or staff member
- Maintain a clean and organized front desk area
Skills:
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Fosse Experience preferred
- Proficiency in using phone systems and other office equipment
- Previous experience in guest relations or customer service is preferred
We are seeking a reliable and customer-oriented individual to join our team as a Night Auditor. As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel during the overnight shift. You will handle guest check-ins and check-outs, answer phone calls, and perform various administrative tasks. The ideal candidate has excellent communication skills, attention to detail, and the ability to provide exceptional customer service.
If you are looking for an opportunity to work in a dynamic environment with growth potential, we encourage you to apply. We offer competitive compensation and benefits packages.
Thoughtfully located off Route 422 in Limerick, Pennsylvania, just five miles from Pottstown and 35 miles from Center City in Philadelphia, the Holiday Inn Express® Hotel & Suites Limerick - Pottstown promises area travelers comfort and convenience. Ideal for business and leisure alike, this Limerick hotel's accommodations offer a quiet location within minutes of local attractions, business destinations and the Philadelphia area.
This hotel's proximity to Valley Forge Convention Center and Greater Philadelphia Expo Center make it the premier choice for business travelers. Area companies, including Emerson, Proconex and Yarde Metals, are within a short drive of the hotel, as well. With 600 sq ft of event space, available A/V equipment and resources like a 24-hour Business Center, guests have all they need for a productive stay.
The Philadelphia area offers the hotel's leisure patrons a variety of entertainment options, from shopping at the nearby Philadelphia Premium outlets to exploring Valley Forge National Park. Our hotel's guests are near Pottstown, PA, as well, which boasts interesting historic sites and specialty shopping.
Salary :
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