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Hotel Valet

icon briefcase Job Type : Part-Time

Number of Applicants

 : 

000+

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Job Description - Hotel Valet



Benefits:


  • 401(k)

  • Employee discounts

  • Free uniforms




 Valet Guest Ambassador
JOB DESCRIPTION:
Valet Guest Ambassador will greet guests in a professional manner as they arrive at the hotel. Candidates must be able to work a flexible schedule to include weekends and holidays. 
Essential Functions:

  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.

  • Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return.

  • Communicate parking procedures to guests.

  • Drive Airport Shuttle for guest pick up and departure

  • Resolve guest complaints, ensuring guest satisfaction.

  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

  • Making sure all public areas/walkways are safe and clutter-free. (This includes helping Engineering Department in the winter with snow removal

  • Efficiently and safely drives guests vehicles to and from assigned parking areas

  • Accurately fills out key information tickets for each set of keys and stores keys accordingly

  • Consistently and carefully hangs keys and pulls them from their assigned area

  • Accurately observes assigned areas for any unauthorized tampering of guests vehicles and reports
     any incidents to the Supervisor and/or Security

  • Accurately and thoroughly completes all required operational forms and reports

  • Consistently demonstrates conscientious cash handling in accordance with departmental procedures

 
JOB REQUIREMENTS:
  • Must have experience in a guest contact position
     •Must possess a valid driver license with clean driving record
     •Must have excellent interpersonal communication skills
     •Must be 21 years of age
     








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About the Company

Residence Inn Lincoln Downtown Haymarket

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that every...

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