In Room Dining Server (PT)

Come join our team as our next In-room Dining/ Room Service Server at the AT&T Hotel and Conference Center, located in the heart of the UT campus! Hook'em!

*This is a part-time role that requires both AM and PM availability (cross-training is involved to assist in other areas of restaurant when occupancy is slower).

Principle Responsibilities & Position Purpose:

Provide food and beverage service to guests in their sleeping rooms.

OVERVIEW OF RESPONSIBILITIES:

1. Set up chinaware
2. Set up silverware
3. Set up glassware
4. Set up linen
5. Set up station for breakfast to Includes: coffee, hot water, juice,butter, milk and condiments. 
6. Polish glassware
7. Polishing silverware
8. Folding Napkins
9. Setting up tables
10. Cleaning dirty tables/trays
11. Prepare table for delivery
12. Pick-up the order from the kitchen: Pick up the food upon completion of entire order. Compare the order against your check to assure that everything is correct.
13. Check the table or tray prior to delivery
14. Serve the guests
15. Present the Check
16. Handle Complaints: Listen carefully, do not interrupt, apologize, and agree to a course of action.  Handle complaints immediately. Notify Supervisor.
17. Delivery of V.I.P. Orders/Amenities: V.I.P. orders/amenities are to be delivered at least 15 minutes prior to guest arrival.  V.I.P. orders/amenities have to be replenished/refreshed daily.
18. Pick up dirty tables and trays: Pick up all dirty and empty dishes from the hallway. Return to Room Service.
19. Resetting Table: Reset all empty tables according to standard.
20. Check with Supervisor: Check with your supervisor before you leave the area.

MINIMUM REQUIREMENTS:

1.         Experience should include prior hotel or restaurant. Must preferably have been experienced/exposed to the hotel. 
2. MUST have valid and active TABC at time of hire

PHYSICAL REQUIREMENTS

1.         Must be able to stand for extended periods of time.

2.         Must be able to read, write, and speak in English.

3.         Occasionally lifting or pushing up to 50 lbs.

4.         Expected to maintain proper professional business attire appearance.  Expected to be cleanly groomed and maintain proper hygiene, per employee handbook requirements.


The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:

• Paid Vacation Days (after 90 days of employment)
• Annual Merit Increases for non-tipped roles.
• 11 Paid Holidays (after 90 days of employment)
• Ride the Bus for Free with UT Proximity Card!
• Free Daily Shift Meals
• Lockers & Locker Rooms with Showers
• Discounted Monthly UT Garage Parking on-site (Rowling Hall Garage)
• Discount Gift Shop offerings
• Referral Bonus $

We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.


AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.