Information Services Specialist

Information Services Specialist 

Part-time, Non-exempt 
 
Schedule: Part-time – 16.5 hours 

• Mondays: 12:30pm-5pm 

• Wednesdays: 12:30pm-5pm 

• Fridays: 12:30pm-5pm 

• Every other Sunday: 12pm-6pm 

Do you love helping people to use the information and technology that they need to thrive? If so, Skokie Public Library is looking for you! 

As an Information Services Specialist, you’ll be part of a dedicated, service-oriented team that helps patrons to understand and navigate information and technology. You’ll provide welcoming, knowledgeable support at our public service desk, assist patrons with digital problem solving, and provide accurate and relevant information as part of the library’s information services. 

What You’ll Do 

• Provide friendly, responsive customer service to all library patrons 

• Assist patrons utilizing technology 

• Answer basic informational questions and assist with library resources 

• Support the use of study spaces 

• Contribute to our information services and tools 

• Help maintain library displays 

• Collaborate with colleagues on programs, outreach, and special projects 

Minimum Qualifications 

• Some college coursework, an associate degree, or equivalent experience  

• Experience providing direct customer service to adults 

What You Bring 

• Excellent communication and social skills 

• Cultural awareness and the ability to serve a diverse community 

• Strong commitment to diversity, equity, inclusion, and accessibility 

• Strong computer skills and familiarity with technology 

• Comfort with print and electronic resources 

• A flexible, creative mindset and a genuine love of public service 

Preferred Qualifications 

• Bachelor's degree  

• Experience working in a public library 

Working Conditions 

This position involves both desk and active work, including standing, walking, lifting materials, and frequent computer use. Availability for days, evenings, and weekends may be . 

Skokie Public Library offers: 

• An opportunity to work in a collaborative and compassionate environment alongside talented colleagues in service to a diverse, vibrant community 

• A pay range for new hires in this position is $22.10 to 27.63 per hour. Offers are made within this range based on competencies, experience, and internal equity.  

• Benefits: Sick Pay, Employee Assistance Program, Calm Subscription, Counslr, Transit Benefits 
   
   

Read full job description here: PE Information Services Specialist.docx 

We are an Equal Opportunity Employer. 

Visit https://skokielibrary.info/about/jobs/ and click on the link to access that application. Position open until filled. In order to be considered, you must include a cover letter and resume along with your application.