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Insurance Customer Service Representative

salary Salary :

$17 - 21 hourly

icon briefcase Job Type : Part-Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
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Job Description - Insurance Customer Service Representative





Responsive recruiter



Benefits/Perks:

  • Paid time off (vacation and/or sick days)

  • Growth potential

  • Hourly pay plus commission/bonus

  • Flexible hours

  • License reimbursement


Position Overview: 
As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.



Responsibilities: 

  • Establish customer relationships and follow up with customers, as needed.

  • Responding promptly to customer inquiries via phone and email.

  • Providing information about insurance policies, coverage details, and claims processes.

  • Assisting clients with policy changes, updates, and renewals.

  • Investigating and resolving customer issues or concerns with empathy and professionalism.

  • Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements:

  • Interest in marketing products and services based on customer needs

  • Excellent communication skills - written, verbal, and listening

  • People-oriented

  • Detail oriented

  • Proactive in problem-solving

  • Able to learn computer functions

  • Ability to work in a team environment

  • Must be able to obtain relevant insurance licenses




Compensation: $17.00 - $21.00 per hour






Original job Insurance Customer Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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