Kid Zone Specialist

OUR CULTURE:

Guiding Principles describe our behaviors to support our organization’s work throughout its life in all circumstances, irrespective of changes in goals, strategies, and leadership. Our Guiding Principles are as follows: We CULTIVATE-We grow staff and volunteer leaders who will be stewards of the Y mission, resources, and opportunities. We OWN-We think long-term and act on behalf of the organization, beyond our own team. We WELCOME-We are inclusive of all people and all communities. We SERVE-We provide timely and excellent service to members, volunteers, community, and each other. We LEARN-We are never done learning and always seek to improve. We are curious about new possibilities and act to explore them. We UNITE-We work together to achieve big goals and speak as one voice. We RESPECT-We treat others with kindness and speak positively about other people in all situations. We PLAY-We celebrate, appreciate, and have fun!

The YMCA of Great Grand Rapids utilizes a Membership By Design framework, which is a member involvement and community building model for YMCAs across the country. All staff members—front-line, management, full- and part-time—and volunteers have a role to play in member engagement. These responsibilities can be broken into six steps:

1. Enrollment: Staff and volunteers encourage potential members to enroll in programs and activities that meet their needs.
2. Satisfaction: Staff and volunteers ask members continually about their satisfaction with a program or activity, track responses, listen to suggestions, and respond promptly in a manner consistent with the values of caring, honesty, respect, and responsibility.
3. Relationship Building: Staff and volunteers are open, friendly, and approachable to all YMCA members and participants. Staff and volunteers initiate interaction with and between members.
4. Education and Conversion: Staff and volunteers know about and share their knowledge of the YMCA, its programs, its policies, its mission, its values, and how it benefits members and the community.
5. Volunteerism and Leadership: Staff and volunteers create opportunities for members to volunteer in their areas of interest, and they ask members to do so whenever appropriate.
6. Ownership: Staff and volunteers encourage members to “own” the YMCA, using words such as “we,” “us,” and “our association” (and actions that match those words) to include members as well as staff and volunteers.

POSITION SUMMARY:

The Kid Zone Program Specialist is responsible for the children in the Kid Zone to ensure a safe, fun area for children 2 months through 10 years old and their families to interact and enjoy. This position requires weekday morning and afternoon availability, 9 AM to 2 PM. 

ESSENTIAL FUNCTIONS

• Supervises play and group activities of Kid Zone participants
• Maintains discipline and order
• Maintains supervision of participants
• Handles parent/member concerns
• Registers each Kid Zone participant
• Maintains all areas in clean, presentable fashion
• Insures equipment is clean and safe
• Enforces safety standards for the operation of the Kid Zone
• Implements Character Development: Caring, Honesty, Respect, Responsibility

Performs any other functions necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids Association

COMPENSATION

$13.02 - $16.27 ; part time; non exempt (up to 25hrs/week)

BENEFITS:

• Free YMCA Individual Membership
• 12% retirement contribution upon eligibility, learn more here.
• 403(b) retirement savings account
• Ongoing training and development opportunities
• Access to the Employee Assistance Program and resources for you and your family
• Community Discounts, and more!

KNOW HOW

Must be 18 years of age or older. Six months to one year childcare or customer service experience; or equivalent combination of education, training, and experience required. Ability to interact with people of all ethnic backgrounds, ages, and lifestyles. Ability and desire to work with children of all ages.

CERTIFICATIONS

• Blood Borne Pathogen training
• Cardiopulmonary Resuscitation (CPR) Certification required within the first 60 days
• First Aid Certification required within the first 60 days
• AED-Oxygen Certification required within the first 60 days
• State of Michigan criminal background clearance (ICHAT)

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL:

0 - 5% of local travel within the state of Michigan; occasional out-of-state travel may be required for educational conferences or training