Laboratory Support Associate I - PART TIME

Description

The Laboratory Support Associate/Part Time, will ensure proper handling of all specimens received and prepare specimens for laboratory testing. This position includes such functions as matching patient information, data entry, and scanning documents.

• Reports to Manager, Global Customer Success
• Cooperates with all departments across the organization
• Participates in: Department meetings

Essential Duties and Responsibilities:

• Receives and sorts specimens for testing
• Reviews all requisitions for missing information, works closely with Customer Care to obtain missing information in a timely manner and distributes new information to all departments involved.
• Reports problem holds and provides resolution timely
• Accessions all cases received for testing, including data entry of all pertinent information into LIS
• Timely and accurately enters data into LIS, label samples and create folders, generate specimen travel documents, and forwards respective sample to personnel/departments.
• Assembles case paperwork and files, including pre-analytic documentation and labels
• Performs quality assurance check of samples
• Attends department meetings and company in-service training to enhance knowledge on testing and systems.
• Identify and report any quality or compliance concerns and take immediate corrective action as required.
• Follow Departments procedures including specimen routing and handling.
• Maintains or assists in maintaining inventory of the department
• Files and archives patient folders
• May coordinate remote storage and retrieval for site as needed
• May assist with coordinating waste pickups and maintains documentation.
• Receives incoming supplies: store and inventory
• Returns slides and blocks to clients
• May assist with scheduling equipment preventative with vendors
• Serves as point of contact for the department; coordinates incoming and outgoing courier shipments and department mail; answer phone and greets visitors as needed
• Assist management and technical staff with administrative duties as needed.

The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.

Requirements

Internal Contact:

• Global Customer Success Team
• Laboratory Department

Education:

• High School Diploma or equivalent

Experience:

• One (1) to three (3) years of relevant experience preferred.

Knowledge, Skills and Abilities:

• Achieves desired level of competency and accuracy for the main department processes (Accessioning, and sample returns) within 6 months
• Works productively and efficiently to achieve company and departmental goals
• Communicates effectively with all levels of staff
• Adheres to Agendia core values, safety and compliance policies and procedures
• Accurately follows department SOP's for specimen handling and processing

Desired Skills:

• Proficient with MS Office Programs
• Ability to communicate effectively
• Strong organizational skills and attention to detail
• Ability to work independently
• Must be able to work in a fast paced, multi tasking environment and maintain production and quality standards.
• Must be able to work in a bio-hazard environment and comply with safety policies and standards outlined in the Safety Manual

Working Environment:

• General laboratory environment

Environment/Safety/Work Conditions:

• Vision to read written and published quality documents and to observe operations
• Regularly walks, sits, and stands
• Regular works on a computer for approximately 6-8 hours per day
• Frequently lifts, pushes/pulls, and carries up to 20 pounds
• Must follow lab safety practices when working in freezer or with hazardous materials including use of personal protective equipment
• Must be able to read and understand scientific and complex

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· Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program.

Travel

• No Travel

Other Duties:

• Other duties as required