Landing Property Manager

About the Role: 
Landing is seeking a Property Manager to join our Field Operations team. You'll be the first point of contact for members in your property, supporting check-ins, coordinating with cleaners and vendors, and resolving issues quickly and empathetically. Success in this role means ensuring every Landing home is ready for move-in and every members feels supported throughout their stay.

Despite the title, this is not a traditional property management role, prior property management experience is not required or relevant. Instead, this is an entry-level, customer-facing operations position focused on ensuring a smooth and consistent member experience in Huntsville.

About the Team: 
Our Field Operations team owns the support of Member and Property needs while working closely with our host, installation, and property success teams, based in our Birmingham, AL headquarters. Working together, our goal is to provide an exceptional experience for our members in the Huntsville Market. Hospitality Coordinators report up to General Managers and are imperative to Landing’s success. 

What You’ll Do: 

• Inspect units prior to member check-ins, ensuring that every home a member walks into is up to the Landing Standard
• Source, form relationships with and oversee contract cleaners onsite
• Evaluate property and home condition, ensuring inventory meets Landing standards
• Evaluate and resolve all guest concerns
• Respond to tickets, calls and text messages in a timely manner
• Act as liaision with property management team to quickly resolve maintenance requests and address member concerns

What You Need: 

• Strong customer service skills and a passion for helping others
• Excellent communication and problem-solving abilities
• Comfort working independently in a fast-paced environment
• Detail-oriented mindset and willingness to "roll up your sleeves"
• 1+ years of experience in hospitality, service or operations (preferred, but not required)
   

Benefits & Perks:
Landing aims to create a workplace that fosters both personal and professional growth. We offer a competitive benefits package we are proud to share with you!

• $20-$23/Hr
• We’ve got you covered with a 401(k) plan and access to ImmediatePay

Landing provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, 

marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.