Greet and interact positively with all guests that enter the laser tag & café area
Act as a guide to the Laser Tag facility by explaining how the games work and the safety rules, demonstrating the function of the Laser Tag vest and gun, and preparing the guests for playtime
Courteously respond to guest inquiries and comments by providing timely and accurate information about Laser Tag, arcade games, and other basement amenities
Assist guests with arcade games
Maintain the arcade prize counter for ticket redemption, ensuring redemption items remain stocked and organized
Take and prepare orders for guests in a high-volume environment
Operate point-of-sale system to process guest orders
Stock food and beverages according to FIFO methods and health code
Ensure all tables and seating areas are clean and the condiment area is stocked
Perform other duties as assigned
Qualifications:
Excellent communication skills and customer service skills
Ability to anticipate guest needs
Ability to work any shift including nights, weekends, holidays, and weather conditions
High school diploma or equivalent preferred
Previous themed entertainment experience is preferred
Ability to lift and/or move up to 50 pounds
Ability to stand, bend, and walk for prolonged periods
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