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Leasing Agent-Milwaukee

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Number of Applicants

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Job Description - Leasing Agent-Milwaukee

Ideal Candidates Must Possess:



  • Strong interpersonal and communication skills: verbal, listening, and written

  • Basic typing and clerical skills

  • Ability to multi-task

  • Projection of a professional image by following dress code and appearance standards as set forth by the community.

  • Reliable

  • Excellent telephone

  • A positive, upbeat

  • Sales experience 

  • Strong organizational skills, both electronically

  • Must be goal oriented

  • Strong multi-tasking capabilities, flexibility, and adaptability



Core Values:



  • In order to achieve success, the Leasing Agent must embrace certain core principles and values which include:

    • Honesty

    • Integrity

    • Competence

    • Tenacity & Enthusiasm

    • Creativity

    • Professionalism

    • Drive

    • Safety Consciousness





Basic Responsibilities:



  • Greet residents, future residents, and internal team members in a professional and consistently positive manner.

  • Keep a high level of service in mind with every task while resolving conflict to benefit all concerned parties.

  • Tour apartment homes and community grounds including models, amenities, and vacant units

  • Prepare lease documents and related paperwork

  • Facilitate the move in/move out

  • Basic bookkeeping and clerical

  • Respect the boundaries of confidentiality, fair housing, laws and regulations

  • Execute on site marketing and advertising

  • Be accurate.



Essential Job Duties:



  • Leasing and Marketing

  • Handle telephone and on-site traffic, provide information about apartments and the community to prospective residents, schedule visits to the community, and show made-ready apartments.

  • Successfully close new sales, lease apartments, and determine if prospective residents meet community qualifications.

  • Maintain an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc.

  • Complete follow-up Thank You notes, call-backs, and e-mails with prospects after the initial community visit.

  • Monitor all vacancies and future vacancies in order to react proactively to future occupancy needs.

  • Understand and comply with Fair Housing laws and regulations

  • Work with the community staff to make sure that the property’s appearance is acceptable and that apartments are ready to show to prospective residents.

  • Inspect vacant apartments on a regular basis to ensure that they are ready to show to prospective residents.

  • Assist with implementing resident retention and renewal programs

  • Monitor community advertisements, the effectiveness of responses, and maintain the ad book.

  • Gather information about markets and communities

  • Analyze concerns associated with apartments which are slow to lease

  • Assist other staff members as needed

  • Maintain open communication with other members of the community

  • Represent the Company in a professional manner

  • Effectively explain all lease and community policies to new and current residents

  • Assist in the planning and implementation of, and attends, various community sponsored resident functions and activities.



Administrative Duties:



  • Accurately and efficiently prepare and assist with all leasing paperwork (i.e. applications, lease agreements and addendum, and move-in packets).

  • Conduct follow up activity as needed with new and current residents in order to establish and maintain positive resident relations.

  • Complete service requests and communicate requests to the maintenance staff on a timely basis

  • Collect security deposits, rent and all other funds

  • Ability to translate financial and legal real estate terminology into common language

  • Attention to detail for managing all aspects of lease terms, including conflict resolution, move-in procedures and financial transactions



Safety Responsibilities:



  • Learn and ensure compliance with all federal, state, local, and company safety rules

  • Ensure that unsafe conditions are corrected in a timely manner



Physical Demands of the Job:



  • Frequent hand motion with answering and dialing phones, computer, and 10-key

  • Occasional carrying and lifting of 25 pounds 

  • Occasional immediate reaching to perform various office duties

  • Minimal overhead reaching

  • Frequent standing for short amounts of time 

  • Occasional walking to show apartments, inspecting the tour path and grounds, and opening models.

  • Frequent sitting for long periods of time at desk

  • Use of other small office machines 

  • Minimal squatting or bending 



Job hours:



  • All Leasing Agents are required to work at least 1 Saturday per month



Required Education and Skills:



  • Must possess a valid Wisconsin driver’s license and personal vehicle with state minimum auto insurance

  • Proficient in operation of Microsoft Office, Word, Excel, Publisher, and

  • Ability to work a flexible schedule including some evenings and weekends


Original job Leasing Agent-Milwaukee posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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