Library Specialist II (Access Services, Part-Time)

Agency

Department

The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits

NOTICE - All posted positions are subject to budget approval.

General Summary:

The Library Specialist II (Access Services, Part-Time), provides customer service for the Access Services unit both in-person and virtually to West Texas A&M University students, faculty, staff, and community by assisting them with circulation of library materials, as well as the utilization of other library resources. May work nights and weekends as needed. Reports to the Head of Access Services.

Responsibilities:

Access Services:

• Provides customer service both in-person and virtually to students, faculty, staff, and community users, referring users and issues to colleagues when appropriate.

• Assists users through the finding and circulating of library materials; answering directional questions; and maintaining, troubleshooting, and providing assistance with Access Services technology (e.g. computers, printers, copiers, etc.).

• Occasionally moves library furniture and equipment.

Interlibrary Loan Services:

• Assists with processing Interlibrary Loan lending, borrowing, and document delivery requests.

• Assists with the management of Interlibrary Loan user accounts.

• Assists with processing Amarillo Center Requests.

• Assists with processing VERO items that arrive through the Get It For Me Now service.

Collection Maintenance:

• Performs library maintenance such as shelving, shifting, dusting, etc.

• Assists with the maintenance of the Loan, Reference, Youth, AV, Paperback, Recent Acquisitions, and Featured Books collections.

• Assists with missing and lost item procedures.

Management:

• Assists the Head of Access Services with the development, implementation, and assessment of unit policies and procedures.

• Assists with supervising student-workers.

• Organizes and prioritizes tasks and projects in support of unit, library, and University goals.

• Troubleshoots problems in the absence of supervisor.

• Responsible for library security and opening and/or closing the library.

• Serves as backup to students working Saturday shifts.

• Maintains 100% compliance with timely completion of required System, University and job- specific online training courses.

• This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.  Other duties may be assigned.

Necessary Qualifications:

• High school diploma or equivalent combination of education and experience.

• Supervisory experience.

• Experience using technology such as Microsoft Office, scanners, printers, and copiers.

• Effective communication and interpersonal skills.

• Ability to multi-task and work cooperatively with others.

• Data entry.

• Detail oriented and strong organizational skills.

• Ability to move medium weight boxes, furniture, books, heavy book truck or similar items.

• Ability to handle materials containing dust or microscopic mold spores.

• *The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.

Preferred Qualifications:

• Bachelor’s degree

• One (1) year of customer service experience.

• Experience working nights and weekends.

• Experience operating a cash register including the processing of credit/debit transactions.

• Knowledge of Alma/Primo.

• Knowledge of Tipasa.

Applicant Instructions:

Please include the following with your application:

• Cover letter

• Resume

• Three references

Please attach all documents in the attachment box at the bottom of the “My Experience” page before continuing through the application.  Please use the “Upload” button to add each document individually. All revisions must be made prior to application submission.  If you need assistance with uploading documents, please contact WTAMU Human Resources at [email protected].

Due to budgetary reasons, West Texas A&M University will not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System.

Equal Opportunity /Veterans/Disability Employer. 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.