Long-Term Care Coordinator (Part-Time)

Job Title: Long-Term Care Coordinator (Part-Time)

Position Summary

The Long-Term Care Coordinator provides essential administrative and compliance support for both long-term care insurance processes and the company’s 401(k) defined contribution plan. This position ensures timely and accurate completion of insurance claims, compliance reporting, and plan documentation.

Key Responsibilities

Long-Term Care Administration

• Serve as the primary contact for processing all Long-Term Care Insurance forms, claims, reports, and related documentation.


• Coordinate and submit clients’ claims to the Long-Term Care Insurance provider for reimbursement.


• Maintain accurate records and ensure all required paperwork is properly completed and filed.

Defined Contribution (401(k)) Plan Support

• Assist with ERISA compliance reporting, data management, and database maintenance.


• Distribute plan contracts and related documents to new hires as required.


• Support special projects related to compliance and plan administration.

Requirements and Skills

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  Organizational Skills: Ability to prioritize daily tasks, manage follow-up items, and stay on schedule.


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  Attention to Detail: Strong time management and the ability to recognize when to seek supervisory assistance.


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  Communication: Exceptional verbal and written communication skills, with clear enunciation and professional telephone manner.


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  Technical Proficiency: Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and adaptable to new software tools.


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  Professionalism: Demonstrated professionalism in interactions with colleagues, clients, and external representatives.


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  Adaptability: Willingness to learn new systems and take on additional responsibilities as needed.


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  Reliability: Consistent punctuality and dependable attendance required. Must be able to commute to the Burlington, MA office.


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  Physical Requirements: Ability to sit for extended periods, use standard office equipment (phones, copiers, scanners), and lift up to 10 pounds. No travel required; all work performed on-site.

Experience

• Prior experience with Long-Term Care or Defined Benefit/Contribution Plans is preferred but not required.

Reports To: Corporate Controller

Schedule:

• 16 to 24 hours per week


• Typically two days per week, with an occasional third day depending on workload or special projects


• Standard workday: 8 hours