Maintenance Technician

Description

JOB SUMMARY

The Maintenance Technician role involves conducting routine maintenance tasks to ensure efficient and safe operation of building systems, both interior and exterior. This includes tasks such as carpentry, painting, plumbing, HVAC, masonry, roofing, and electrical repairs. Additionally, responsibilities include inspecting and repairing various building fixtures, maintaining grounds and common areas, responding to maintenance requests promptly, and communicating effectively with the leadership team about maintenance tasks and safety issues. The role also involves managing inventory, operating powered equipment, supporting cost-reduction efforts, ensuring compliance with safety regulations, maintaining records, and delivering excellent customer service. Moreover, scheduling regular maintenance appointments for organization vehicles and occasionally inspecting work performed by contractors are also part of the job.

RESPONSIBILITIES

The responsibilities listed are not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties that are required of the position. Responsibilities, tasks, duties, and activities may change, or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Reviews and performs routine maintenance to ensure that both interior and exterior building systems operate efficiently, safely, and that the physical conditions of buildings do not deteriorate including carpentry, painting, plumbing, HVAC, masonry, roofing, mechanical, and electrical repairs
• Inspect, test, troubleshoot, and perform basic repairs and general housekeeping on building fixtures including, but not limited to lights, locks, switches, outlets, faucets, toilets, hardware, filters, valves, fuses, pipes, paint, furniture, caulking, grouting, windows, doors, screens, walls, floors, gutters, drains, or other miscellaneous items
• Care for and maintain grounds, common areas, parking lots, and lawns by picking up trash and debris, pressure washing, general cleaning, painting curbs, mowing, edging, weeding, trimming, planting, and fertilizing to ensure a well-groomed and safe environment
• Respond to maintenance requests in a timely, friendly, and efficient manner to assess and repair equipment or fixtures
• Communicate with leadership team on maintenance tasks and repairs completed, items that need further attention, major repairs that cannot be repaired internally, and report safety issues immediately
• Operate powered equipment such as power tools, lawn equipment, pressure washers, etc
• Manage inventory of replacement parts, tools, supplies, and materials needed for various repairs or projects, ordering and picking up supplies as needed
• Garner multiple quotes for large projects to ensure competitive pricing strategies
• Maintain cleanliness and organization of work areas, including proper use, cleaning, maintenance, and storage of all tools and equipment
• Supports cost-reducing and expense control efforts by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment 
• Deliver excellent customer service with internal and external customers, vendors, and suppliers through in-person, email, and phone interactions answering questions and giving recommendations for maintenance
• Schedule regular maintenance and repair service appointments needed for organization vehicles including oil changes, tire rotations, tune-ups, tire and brake replacements, and other necessary services
• Monitor fire extinguishers, sprinkler systems; ensures compliance with Fire Authority and OSHA require
• Maintain required records and prepare reports as requested for budgeting and financial purposes
• May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required
• May be periodically asked to complete projects or work for other departments
• Assist in other areas of shelter, as needed

Requirements

QUALIFICATIONS

• Must be at least 18 years old
• Must have minimum of 3 years of general maintenance experience or related work experience
• Must have valid Florida Driver’s license and good driving record

KNOWLEDGE, SKILLS, AND ABILITIES

• Basic knowledge of a wide variety of maintenance trades to perform minor maintenance tasks such as carpentry, painting, plumbing, HVAC, masonry, roofing, mechanical, and electrical repairs to ensure that the buildings are properly maintained
• Ability to understand and use basic hand, power, and electrical tools to complete job tasks in a safe manner
• Ability to operate organization vehicles and heavy equipment, as needed
• Knowledge of and ability to perform tasks on a computer using different software programs
• Comfortable working with or near animals safely and humanely and to remain calm in stressful situations
• Effective verbal, written, and interpersonal communication skills
• Ability to collaborate with others and work effectively in a team environment
• Strong attention to detail and ability to focus with distractions
• Excellent ability to use good judgement in problem solving and decision making
• Ability to take initiative and to work with minimal supervision and direction
• Ability to attend educational courses to enhance knowledge

PHYSICAL AND MENTAL DEMANDS

• Physical demands include extended periods of standing, walking, sitting, bending, stooping, crouching, reaching, handling, grasping, and coordination with constant lifting and carrying requirements of up to 50 lbs.
• Visual acuity and depth perception is required for safe handling of tools and equipment
• Work is sometimes performed in the small, enclosed spaces such as animal enclosures
• Work requires the ability to maintain focus and composure while working under pressure, manage stress during difficult situations, and adapt quickly to resolve issues or conflicts
• Work requires adaptively prioritizing tasks amidst shifting priorities and demands in a dynamic work environment
• Work requires strong problem-solving and decision-making skills to address diverse challenges

WORK ENVIRONMENT

• Most work is performed at the shelter and clinic of Pet Alliance which are noisy and distracting environments.
• This job requires much of the work to be performed outside or movement in and out of buildings, which results in exposure to extremes in temperatures and atmospheric conditions including humidity, and frequent temperature changes.
• Work environment involves exposure to potential hazards such as chemicals and power tools and equipment
• Work environment may include occasional exposure to areas with poor ventilation or to fumes, and small or enclosed spaces.
• The job requires frequent and routinely intense public contact as well as the ability to multi-task under conditions that can be described as extremely fast-paced/high volume and are potentially stressful on a routine basis
• Travel is required up to approximately 25% of the time.